Travel Support Assistance

Destinytravel; Greater London; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Travel perks

Mentorship program

Job summary

Destiny&Co is seeking an Online Travel Support Assistant to help clients throughout their travel journey, from planning to return. You will handle bookings, answer questions, and provide accurate information with a friendly, professional approach. No prior experience is required as training is provided.

The role offers fully remote work, flexible hours, travel perks, and development opportunities within a supportive team environment.

Qualifications

• No prior experience required; beginners welcome.
• Strong communication skills required.
• Basic computer and internet skills.
• Interest in travel and helping people.

Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Skills

Communication skills

Customer service mindset

Problem solving

Patience and professionalism

Job description

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required - we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote - work from home from anywhere.
• No experience required - complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We're Looking For

• No prior experience needed - beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.