Travel Support Assistance

Destinytravel; City of Edinburgh; Remote; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Fully remote

Training provided

Flexible schedule

Travel perks

Mentorship program

Job summary

Destiny&Co is looking for an Online Travel Support Assistant to help clients from planning to return home. You will answer questions, assist with bookings, manage updates, and guide customers with a friendly, professional approach. No prior experience is required as full training is provided.

This remote role offers a flexible schedule, travel perks, and opportunities for professional development. You will join a supportive team and receive mentorship as you learn the travel business and build

Qualifications

• No prior experience required; full training provided.
• Strong communication skills are essential.
• Basic computer and internet skills.
• Positive attitude and willingness to learn.

Responsibilities

• Assist clients through email, phone, and online channels.
• Support reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Skills

Strong communication

Basic computer skills

Willingness to learn

Customer service mindset

Job description

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required - we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote - work from home from anywhere.
• No experience required - complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We're Looking For

• No prior experience needed - beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.