Travel Support Assistance

Destinytravel

Manchester

Remote

GBP 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Fully remote
Training provided
Flexible schedule
Travel perks
Mentorship program

Job summary

Destiny&Co is looking for an Online Travel Support Assistant to help clients from planning to return home. This fully remote position requires no prior experience and includes complete training, a flexible schedule, and opportunities to learn about travel.

You will support bookings, respond to inquiries, and provide destination information with a friendly, professional approach. Join a supportive team and gain travel industry knowledge while working from home.

Qualifications

  • No prior experience required; full training provided.
  • Excellent written and verbal communication skills are essential.

Responsibilities

  • Assist clients via email, phone and online channels.
  • Support bookings, changes, cancellations and inquiries.

Skills

Strong communication skills
Basic computer skills

Job description

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required — we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities
  • Assist clients through email, phone, and online communication channels.
  • Support with reservations, changes, cancellations, and inquiries.
  • Provide accurate destination and travel requirement information.
  • Confirm trip details and follow up before and after travel.
  • Address client concerns with patience and professionalism.
Benefits
  • Fully remote — work from home from anywhere.
  • No experience required — complete training provided.
  • Flexible schedule to fit your lifestyle.
  • Travel perks and professional development opportunities.
  • Supportive team and mentorship program.
What We’re Looking For
  • No prior experience needed — beginners welcome.
  • Positive attitude and willingness to learn.
  • Strong communication skills.
  • Basic computer and internet skills.
  • Interest in helping people and learning about travel.
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