Travel Support Assistance

Destinytravel; Leeds; À distance; GBP 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Fully remote

Training provided

Flexible schedule

Travel perks

Mentorship program

Résumé du poste

Destiny&Co is seeking an Online Travel Support Assistant to help clients from planning to return home. You’ll communicate via email, phone, and online channels, assist with bookings or changes, and provide accurate travel information. No prior experience is required as full training is provided.

The role emphasizes a supportive team, flexible remote schedule, and opportunities for travel perks and professional development. Ideal for someone eager to learn and assist travelers.

Qualifications

• No prior experience required; training provided.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.

Responsabilités

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Connaissances

Communication skills

Basic computer skills

Willingness to learn

Customer service

Outils

Email

Phone support

Online chat

Description du poste

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required - we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote - work from home from anywhere.
• No experience required - complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We're Looking For

• No prior experience needed - beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.