Travel‑Ready Service Improvement Lead

Advantage Healthcare; Birmingham; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

22 Days Holiday increasing to 25 after

Bank holidays

Occupational Maternity Pay & Adoption

Occupational Paternity Pay

Death in Service Payment

Occupational Sick Pay

Retail discounts

Job summary

City & County Healthcare Group is seeking a proactive Service Improvement Officer to join our team. You will collaborate with internal stakeholders to support quality improvements within operational teams, ensuring regulatory compliance and delivering improvement plans to enhance service delivery.

The role is full-time and permanent, with travel across the region two days a week and a valid UK driving license.

Qualifications

• Experience in conducting audits and implementing improvement plans.
• Ability to provide training and support to branch teams.
• Strong focus on regulatory compliance and service quality.

Responsibilities

• Ensure statutory compliance across operations.
• Implement improvement plans to enhance service delivery.
• Provide training and support to branch teams to raise standards.

Skills

Audits

Improvement planning

Training delivery

Regulatory compliance

Job description

City & County Healthcare Group is seeking a proactive Service Improvement Officer to join our team. You will collaborate with internal stakeholders to support quality improvements within operational teams, ensuring regulatory compliance and delivering improvement plans to enhance service delivery.

The role is full-time and permanent, with travel across the region two days a week and a valid UK driving license.