Travel Operations Leader — Remote UK

RecruitmentRevolution.com; England; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Not Just Travel is seeking a confident, adaptable Travel Operations Manager in the UK to join a growing operations team. The role is remote or based at Bournemouth HQ, with 35 hours per week across 5 days, including Saturdays, and a permanent, full-time arrangement.

You’ll lead a team of consultants, drive service delivery and champion improvements to customer experiences. You’ll thrive on solving complex problems, owning day-to-day operations, and partnering with senior leadership to shape how

Qualifications

• Significant travel industry experience with focus on operations and service delivery.
• Proven track record leading teams in a fast-paced travel business.
• Ability to own complex problems and implement practical improvements.

Responsibilities

• Take ownership of day-to-day travel operations and ensure high service standards.
• Lead, support and develop colleagues to build a collaborative team.
• Escalate and resolve complex operational challenges with practical solutions.
• Collaborate with Head of Operations to manage priorities and smooth running.
• Identify inefficiencies and introduce tech-enabled improvements.

Skills

Travel operations

Team leadership

Service delivery

Problem solving

Process improvement

Customer experience

Technology curiosity

Job description

Not Just Travel is seeking a confident, adaptable Travel Operations Manager in the UK to join a growing operations team. The role is remote or based at Bournemouth HQ, with 35 hours per week across 5 days, including Saturdays, and a permanent, full-time arrangement.

You’ll lead a team of consultants, drive service delivery and champion improvements to customer experiences. You’ll thrive on solving complex problems, owning day-to-day operations, and partnering with senior leadership to shape how