Travel Customer Support Specialist | Flexible Hours

Hjbtravels; Oxford; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Supportive team environment

Job summary

A travel services company based in Oxford is looking for a Customer Service Representative to assist clients with travel inquiries and provide exceptional service. Duties include responding to customer inquiries, assisting with reservations, and maintaining professional communication. Ideal candidates should possess strong communication skills, a positive attitude, and a desire to learn about the travel industry. Flexible work options and growth opportunities are offered in a collaborative team environment.

Qualifications

• Customer service experience preferred.
• Ability to manage time effectively and work independently.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning and reservations.
• Maintain professional communication and document interactions.

Skills

Strong communication and interpersonal skills

Customer service experience

Detail-oriented

Positive, solution-focused attitude

Job description

A travel services company based in Oxford is looking for a Customer Service Representative to assist clients with travel inquiries and provide exceptional service. Duties include responding to customer inquiries, assisting with reservations, and maintaining professional communication. Ideal candidates should possess strong communication skills, a positive attitude, and a desire to learn about the travel industry. Flexible work options and growth opportunities are offered in a collaborative team environment.