Travel Customer Service Specialist — Flexible Schedule & Growth

Hjbtravels; Greater London; Híbrido; GBP 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling options (part-time or full-time)

Training and ongoing support

Opportunities for advancement within the travel industry

Supportive and team-oriented work environment

Descripción de la vacante

A travel service company in Greater London is seeking a reliable Customer Service Representative. The role involves assisting customers with travel inquiries and supporting the booking process. Strong communication skills and attention to detail are essential. This position offers flexibility in scheduling, training, and opportunities for career advancement in the travel industry. Ideal candidates will have a customer-first mindset and a willingness to learn about travel-related processes.

Formación

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsabilidades

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Conocimientos

Verbal communication

Written communication

Customer service

Time management

Attention to detail

Descripción del empleo

A travel service company in Greater London is seeking a reliable Customer Service Representative. The role involves assisting customers with travel inquiries and supporting the booking process. Strong communication skills and attention to detail are essential. This position offers flexibility in scheduling, training, and opportunities for career advancement in the travel industry. Ideal candidates will have a customer-first mindset and a willingness to learn about travel-related processes.