Flexible Travel Customer Support Specialist

Hjbtravels; Sheffield; Remote; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Supportive team environment

Job summary

A travel service provider is seeking a motivated Customer Service Representative to assist clients within the travel industry. This role involves responding to customer inquiries, helping with travel planning and reservations, and ensuring a positive experience for clients. The ideal candidate should have strong communication skills and a detail-oriented approach. Flexible work options are available, with opportunities for growth and ongoing training in a supportive team environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service experience is preferred but not mandatory.
• Ability to work independently and manage time effectively is required.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude is necessary.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication skills

Customer service experience

Ability to work independently

Detail-oriented

Job description

A travel service provider is seeking a motivated Customer Service Representative to assist clients within the travel industry. This role involves responding to customer inquiries, helping with travel planning and reservations, and ensuring a positive experience for clients. The ideal candidate should have strong communication skills and a detail-oriented approach. Flexible work options are available, with opportunities for growth and ongoing training in a supportive team environment.