Remote Travel Support Specialist - Flexible & Growth

Sawmilldcllc; Nottingham; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling options

Full training and ongoing support

Growth opportunities

Access to travel-related perks and discounts

Supportive remote team environment

Job summary

A travel services company is seeking a Remote Travel Customer Representative to assist travelers throughout their journey. The role involves providing support via email, phone, and messaging, answering inquiries about travel, and managing itinerary updates. Ideal candidates will possess strong communication skills and have a passion for travel. This position offers full training and the opportunity to work within a supportive remote team. Candidates can enjoy flexibility in scheduling and access to travel-related perks.

Qualifications

• Customer service experience in travel, hospitality, or call center preferred.
• Ability to handle travel-related inquiries professionally.
• Organized and efficient at resolving client issues.

Responsibilities

• Assist clients via email, phone, and messaging.
• Answer inquiries about travel clearly and professionally.
• Support itinerary updates and resolve issues efficiently.
• Monitor upcoming trips and communicate proactively.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Dependable and detail-oriented

Independent work in a remote environment

Quick learner of new systems and tools

Passionate about travel

Job description

A travel services company is seeking a Remote Travel Customer Representative to assist travelers throughout their journey. The role involves providing support via email, phone, and messaging, answering inquiries about travel, and managing itinerary updates. Ideal candidates will possess strong communication skills and have a passion for travel. This position offers full training and the opportunity to work within a supportive remote team. Candidates can enjoy flexibility in scheduling and access to travel-related perks.