Travel Consultant

Antella Travel Recruitment; Elstree; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A luxury travel recruitment agency is seeking a Travel Consultant. This role requires a focus on exceptional customer service and sales within the travel industry. The successful candidate will handle inbound calls, manage bookings, and maximize sales opportunities while delivering top-tier services. Candidates should ideally have relevant travel experience or qualifications. The position offers a competitive base salary from £25,000 to £27,000 and a hybrid work environment with various benefits.

Benefits

25 days annual leave plus BH's

Travel discounts

Discounted gym membership

Ongoing training & development

Qualifications

• Previous sales/reservations experience in the travel industry.
• Exceptional sales and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound calls professionally for direct clients & travel agents.
• Maximize sales opportunities to meet revenue targets.
• Deliver exceptional customer service to high-value customers.
• Manage Pre-Departure Courtesy calls effectively.

Skills

Sales skills

Customer service skills

Communication skills

Attention to detail

Education

Travel and Tourism qualifications

Job description

Travel Consultant

Base Salary to £27,000 + Great Benefits

Hybrid - Hertfordshire

Our client is an award-winning luxury B certified corporation tour operator who are specialist in the niche travel area of adventure and activity-based holidays

They work with both direct clients and the travel trade and are now seeking to recruit highly motivated, service driven candidates who can multitask and work in a fast-paced environment.

The role combines both sales and providing the very highest levels of customer service with a major focus on attention to detail.

Candidates will ideally have previous experience within the travel industry in a similar role although my client will also consider travel and tourism graduates or candidates who have travel qualifications seeking the opportunity to develop their career within the travel industry.

This role is offered on a hybrid basis.

Travel Consultant Responsibilities

• To handle inbound calls from both direct clients & Travel agents in a professional manner
• To maximize every sales opportunity to excel both revenue and conversion targets
• Accountable for booking a range of holiday types across multiple destinations
• To deliver exceptional customer service to discerning, loyal customers who book high value trips
• Capable in managing Pre-Departure Courtesy calls & provide updates to affected bookings

Travel Consultant Experience Required

• Previous sales/reservations or customer service experience gained within the travel industry.
• Travel and Tourism graduates or those with travel qualifications with good customer services skills will also be considered
• Exceptional sales and customer service skills
• Excellent written and oral communication competency
• High quality attention to detail
• A willingness to take responsibility and to work as a part of a close team
• Ability to work in a fast paced environment.

Travel Consultant Salary and Benefits

• Base Salary to £25,000 to £27,000 depending on experience.
• 25 days annual leave plus BH's as well as the option to purchase additional leave
• Travel discounts and fam trips
• Discounted gym membership
• Online shopping discounts
• Hybrid Working
• Ongoing training & development

To apply for the Travel Consultant role, please submit your CV and a member of the team will be in contact to discuss the role and company in more detail