Travel Consultant

Millington Travel; Blaby; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Uncapped earning potential

Discounts on booking holidays

Healthcare plan

Eyecare vouchers

Shopping discounts

Promotional rewards

Job summary

Millington Travel is seeking a Travel Consultant for its Leicester branch. You will advise customers, design itineraries, and convert enquiries into bookings with outstanding service. This full-time role emphasizes targets, team collaboration, and inbound/outbound engagement to grow the business.

As part of the UKs largest independent travel agency, you can expect uncapped bonus potential, ongoing training, and opportunities for career progression in a dynamic, customer-focused environment.

Qualifications

• At least 1 year of experience as a Travel Consultant with excellent customer service.
• Strong communication skills and ability to work in a team.
• Understanding of social media to promote offers and generate leads.

Responsibilities

• Build long-lasting relationships with customers, partners and suppliers.
• Meet monthly and daily targets with uncapped bonus opportunities.
• Create and sell holidays, guiding customers from inquiry to return.

Skills

Travel consultancy experience

Customer service

Communication skills

Job description

Travel Consultant

Company: Hays Travel

Hours: Full-time

Location: Leicester, LE8 4FZ

Working pattern: On-site

Job type: Permanent

Posting date: 3 Sept 2026

Closing date: 3 Oct 2026

Summary

This role is based in our Millington Travel branch.

If you're passionate about travel, why not come and work at Travel Weekly's High Street Agency of the Year 2026?

Full-time 37.5 Hours

Competitive Salary & Unlimited Bonus Potential

At Millington Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As part of the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.

What makes a successful Travel Consultant?

• You have at least 1 year experience as a Travel Consultant with exceptional customer service & communication skills
• You're a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
• You've got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement

As a Travel Consultant, it's your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers' journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!

So, what would you, as a Travel Consultant at Millington Travel do?

You will forge long-lasting relationships with our customers, partners and suppliers.

We take our targets seriously, and we have fun with them! If you've got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.

You trust your knowledge and instincts on booking holidays. While you can take in the customers' suggestions, do not hesitate to offer experiences that you think will blow them away.

Why should you really work for Millington Travel?

• There's more to life than work, annual leave, and pensions. At Millington Travel we emphasise the value of having a work-life balance, we offer:
• A range of training programmes to help you progress personally and professionally
• Strong recognition and promotion opportunities
• Opportunities to travel on educational trips
• Discounts on booking your own holidays
• Uncapped earning potential
• Health care plan
• Eyecare vouchers
• Shopping discounts
• Loyal service awards to celebrate important milestones
• Recommend a friend bonus scheme
• Smile Rewards - A personalised Mastercard loaded with daily & monthly cash booking incentives
• A work environment that thrives on uplifting one another

We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you?

Millington Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Data Security

You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.