Assistant Managers

Travel Limited; Penarth; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Training programmes

Promotion opportunities

Educational trips

Holiday discounts

Uncapped earning potential

Health care plan

Eyecare vouchers

Shopping discounts

Loyal service awards

Job summary

Travel House in the UK is seeking an Assistant Manager to support the branch manager in maximizing sales and profitability. You will lead a team, coach members, and actively participate in promotional events and social media campaigns to drive engagement and revenue.

With a focus on travel expertise and customer satisfaction, you will set high standards, coach for development, and model best practices to ensure top branch performance and growth.

Qualifications

• Minimum 2 years' experience as Travel Consultant.
• Strong leadership and coaching abilities.
• Customer-focused approach with sales targets.

Responsibilities

• Assist the branch manager in maximising sales and profitability.
• Supervise and coach the team to achieve targets.
• Represent the branch at promotional events and via social media.
• Lead by example to meet personal and team sales objectives.
• Motivate and develop the team to improve productivity.
• Demonstrate exceptional travel product knowledge and organization.

Skills

Team leadership

Coaching

Sales targets

Travel knowledge

Customer focus

Job description

Assistant Managers are integral to the effective day-to-day running of our branches. You will assist the branch manager in maximising sales and ensuring the profitability of the branch.

Career development is key - you will assist in supervising and coaching your team.

You will represent the branch in promotional events to increase the exposure; and use social media to promote offers, generate customer engagement and sales leads.

You will lead your team by example and set standards by achieving your own sales targets and learning & development objectives.

You, along with your branch manager, will ensure your team is motivated and effective so that the branch can benefit from the productivity

You've got a minimum of 2 years' experience as a Travel Consultant

You're a problem-solving leader with the ability and experience to coach, develop and motivate a team to maximise job satisfaction and performance.

You have a customer focused approach to work towards and achieve individual and team sales targets

You're an enthusiastic and positive team player with a commitment to contribute to the growth of the business as well as the colleagues in your team

You live and breathe travel & tourism and so you have exceptional product knowledge

Your organisational and time-management skills help you always stay on top of your tasks.

At Travel House we put people at the heart of everything we do, that extends to our customers and colleagues alike. As part of the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development., We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion.

Sound like you? Travel House is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.

If you're passionate about travel, why not come and work at Travel Weekly's High Street Agency of the Year 2026?

Full time (37.5 Hours)

Competitive Salary & Unlimited Bonus Potential, There's more to life than work, annual leave, and pensions. At Travel House we emphasise the value of having a work-life balance, we offer:

• A range of training programmes to help you progress personally and professionally
• Strong recognition and promotion opportunities
• Opportunities to travel on educational trips
• Discounts on booking your own holidays
• Uncapped earning potential
• Health care plan
• Eyecare vouchers
• Shopping discounts
• Loyal service awards to celebrate important milestones