Travel Agent

Travel Trade Recruitment; Ashford; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

35-hour work week

Uncapped commission (OTE £35k)

Exclusive travel perks

Ongoing training and development

Job summary

Travel Trade Recruitment is partnering with an Independent Travel Agency in the Tunbridge Wells / Ashford area to recruit an experienced Travel Agent. The role focuses on in-store, phone and email client engagement, turning dream holidays into tailored itineraries.

You will build lasting relationships, manage bookings end-to-end, and stay ahead of industry trends while driving sales through local events and referrals. 35-hour work week, with exclusive perks.

Qualifications

• 3+ years in travel industry, client-facing roles
• A natural relationship-builder with a talent for creating trust and rapport
• Solid destination knowledge and product expertise
• Strong sales drive to meet (and beat) targets
• Comfortable using digital tools and booking platforms (GDS experience a plus)
• A confident communicator who loves working with people
• Detail-oriented and highly organised

Responsibilities

• Build relationships with a portfolio of loyal clients through exceptional service.
• Design tailored itineraries within budget based on client preferences.
• Own the booking process from flights, hotels, tours, and transfers.
• Stay ahead of travel trends to recommend hot destinations and deals.
• Proactively grow the client base through networking, local events, and referrals.
• Handle changes or cancellations with efficiency and empathy.

Skills

Client relationship-building

Sales skills

Destination knowledge

GDS experience

Booking platforms

Communication skills

Organised

Tools

GDS systems

Job description

Are you an experienced Travel Agent? Are you based in Kent and excited by the prospect of joining a young and growing company? We have the role for you.

We are lucky enough to be working with an Independent Travel Agency with 3 branches in the Tunbridge Wells / Ashford vicinity, who are expanding their team and looking for an experienced / enthusiastic Travel Agents to join them.

This growing company pride themselves on delivering personalised, top-tier service with a friendly local touch. As a Travel Consultant with this company, your mission is to turn dream holidays into reality. You'll engage directly with clients in-store, via phone and email, and even at local events-getting to know them personally to craft tailored travel experiences they'll never forget.

The role:

• Build Relationships That Last: Grow and manage your own portfolio of loyal clients through exceptional service, earning repeat bookings and referrals.
• Design Dream Getaways: Listen closely to clients' travel preferences, offer expert advice, and tailor unforgettable itineraries within budget.
• Own the Booking Process: Take care of every detail-from flights and hotels to tours and transfers-ensuring smooth, stress-free travel experiences.
• Stay Ahead of the Trends: Keep your finger on the pulse of the travel industry to recommend the hottest destinations and deals.
• Drive Sales Success: Proactively grow your client base through networking, local events, referrals, and outreach-your earnings are in your hands
• Solve Problems Like a Pro: Handle changes or cancellations with efficiency and empathy, keeping clients happy no matter what comes up.

Experience required:

• 3+ years of travel industry experience, especially in client-facing roles
• A natural relationship-builder with a talent for creating trust and rapport
• Solid destination knowledge and product expertise
• Strong sales skills and a drive to meet (and beat!) targets
• Comfortable using digital tools and booking platforms (GDS experience a plus)
• A confident communicator who loves working with people
• Detail-oriented and highly organised

The package:

• Competitive base salary plus uncapped commission (OTE £35k)
• 35-hour work week for better work-life balance
• Exclusive travel perks and industry discounts
• Ongoing training and development to support your career growth
• A collaborative, small, friendly team that loves what they do