Travel Advisor: Commission, Holidays & Growth

Tui Blue; Birkenhead; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Starting salary £13.09/hour

Commission scheme

Holiday benefits

Health & wellbeing program

Development and career progression

Pension scheme and life assurance

Job summary

At TUI in Birkenhead, we are seeking a Travel Advisor who will help customers choose and book holidays, cruises, UK breaks and extra products. You’ll focus on delivering memorable holiday experiences and putting customers first.

You’ll work in a fast-paced retail environment with varied shifts, including weekends and bank holidays, and receive training on our booking systems to support selling and problem solving for a great customer journey.

Qualifications

• Excellent customer service with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.

Responsibilities

• Inspire customers and colleagues whilst enjoying a great amount of fun.
• You’ll drive to exceed sales objectives in Retail, known as smashing targets.
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
• Investigate and resolve questions or complaints confidently.
• Receive training on a variety of systems to enhance knowledge and bring holidays to life.

Skills

Customer service

Sales targets

Prioritisation

Adaptability

Team player

Organisation

Job description

At TUI in Birkenhead, we are seeking a Travel Advisor who will help customers choose and book holidays, cruises, UK breaks and extra products. You’ll focus on delivering memorable holiday experiences and putting customers first.

You’ll work in a fast-paced retail environment with varied shifts, including weekends and bank holidays, and receive training on our booking systems to support selling and problem solving for a great customer journey.