Travel Advisor: Commission, Holiday Discounts & Career Growth

TUI Cruises GmbH

St Helens

On-site

GBP 17,000 - 19,000

Full time

14 days+
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Benefits offered by this job

Commission scheme
Holiday benefits
Health and wellbeing
Career progression
Pension scheme
Life assurance

Job summary

TUI is seeking a Travel Advisor in our St Helens store to inspire customers and sell holidays, cruises, UK breaks and additional products. You’ll be supported to become a destination expert, creating unforgettable experiences and putting customers at the heart of the business.

The role includes a varied shift pattern, weekends, bank holidays, and evenings at busy stores, with comprehensive benefits, commission, health and wellbeing support, and career development opportunities.

Qualifications

  • Excellent customer service skills with a genuine passion to go above and beyond.
  • Strong dedication to achieve goals and sales targets.
  • Ability to prioritise multiple tasks in fast-paced environment.
  • Willing to work a varied shift pattern including weekends.
  • Confident to actively resolve questions or complaints.

Responsibilities

  • Inspire customers and colleagues to learn about holidays, Cruise, UK Breaks and related products.
  • Aim to exceed sales objectives; drive performance in a retail environment.
  • Adapt to changes and meet the challenges of a customer-facing role, both face-to-face and virtually.
  • Investigate and resolve questions or complaints to ensure customer satisfaction.
  • Receive training on systems to enhance product knowledge and recommend memorable holidays.

Skills

Customer service
Sales targets
Team player
Adaptability
Effective communication

Job description

TUI is seeking a Travel Advisor in our St Helens store to inspire customers and sell holidays, cruises, UK breaks and additional products. You’ll be supported to become a destination expert, creating unforgettable experiences and putting customers at the heart of the business.

The role includes a varied shift pattern, weekends, bank holidays, and evenings at busy stores, with comprehensive benefits, commission, health and wellbeing support, and career development opportunities.

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