Travel Advisor: Commission, Holiday Discounts & Career Growth

TUI Cruises GmbH; St Helens; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health and wellbeing

Career progression

Pension scheme

Life assurance

Job summary

TUI is seeking a Travel Advisor in our St Helens store to inspire customers and sell holidays, cruises, UK breaks and additional products. You’ll be supported to become a destination expert, creating unforgettable experiences and putting customers at the heart of the business.

The role includes a varied shift pattern, weekends, bank holidays, and evenings at busy stores, with comprehensive benefits, commission, health and wellbeing support, and career development opportunities.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in fast-paced environment.
• Willing to work a varied shift pattern including weekends.
• Confident to actively resolve questions or complaints.

Responsibilities

• Inspire customers and colleagues to learn about holidays, Cruise, UK Breaks and related products.
• Aim to exceed sales objectives; drive performance in a retail environment.
• Adapt to changes and meet the challenges of a customer-facing role, both face-to-face and virtually.
• Investigate and resolve questions or complaints to ensure customer satisfaction.
• Receive training on systems to enhance product knowledge and recommend memorable holidays.

Skills

Customer service

Sales targets

Team player

Adaptability

Effective communication

Job description

TUI is seeking a Travel Advisor in our St Helens store to inspire customers and sell holidays, cruises, UK breaks and additional products. You’ll be supported to become a destination expert, creating unforgettable experiences and putting customers at the heart of the business.

The role includes a varied shift pattern, weekends, bank holidays, and evenings at busy stores, with comprehensive benefits, commission, health and wellbeing support, and career development opportunities.