Travel Advisor: Commission, Holidays & Career Growth

TUI; Hemel Hempstead; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits and staff discounts

Health & Wellbeing program

Career progression

Pension & life assurance

Job summary

Travel Advisor role at TUI in Hemel Hempstead, delivering exceptional customer service and helping customers choose holidays, cruises and UK breaks. You’ll work a varied shift pattern, including weekends and bank holidays, and benefit from a commission scheme, holiday discounts, health and wellbeing programs, and career development opportunities.

You’ll join a supportive Retail Team focused on creating unforgettable holiday experiences for customers while achieving sales targets and delivering

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Able to embrace change and adapt to new ways of working.
• Organised and communicates effectively.
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Inspire customers and colleagues with your passion and help them choose holidays and products.
• Aim to exceed sales objectives and contribute to the commission scheme.
• Adapt to face-to-face and virtual customer engagements and resolve questions or complaints.
• Receive training on a variety of systems to enhance knowledge and deliver memorable holidays.

Skills

Customer service

Sales targets

Multi-tasking

Adaptability

Team player

Communication

Job description

Travel Advisor role at TUI in Hemel Hempstead, delivering exceptional customer service and helping customers choose holidays, cruises and UK breaks. You’ll work a varied shift pattern, including weekends and bank holidays, and benefit from a commission scheme, holiday discounts, health and wellbeing programs, and career development opportunities.

You’ll join a supportive Retail Team focused on creating unforgettable holiday experiences for customers while achieving sales targets and delivering