Trauma-Informed Support Worker – Homelessness Services

BCHA; Bournemouth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Full training

Ongoing support

Trauma-informed training

Friendly team environment

Meaningful job

Job summary

BCHA Bournemouth is seeking caring, motivated Support Workers to join our homelessness accommodation service. You will work with a caseload of customers, providing one-to-one support and building positive, trusting relationships.

You will help customers identify their goals, develop confidence and skills, and take steps toward independent living. We offer full training and ongoing support, the opportunity to develop skills in trauma-informed approaches, and a friendly, supportive team

Qualifications

• Be compassionate, empathetic and non-judgemental.
• Have excellent communication and relationship-building skills.
• Be able to empower and encourage customers to achieve their goals.
• Be calm, flexible and adaptable.
• Work well as part of a team and use your own initiative.
• Have experience working with our client groups, transferable skills, or a willingness to learn.

Responsibilities

• Work with a caseload of customers, providing one-to-one support.
• Build positive, trusting relationships with customers.
• Help customers identify their goals, develop confidence and skills, and take steps toward independent living.

Skills

Compassionate

Empathetic

Non-judgemental

Excellent communication

Relationship-building

Teamwork

Initiative

Flexible

Willing to learn

Experience with client groups

Job description

BCHA Bournemouth is seeking caring, motivated Support Workers to join our homelessness accommodation service. You will work with a caseload of customers, providing one-to-one support and building positive, trusting relationships.

You will help customers identify their goals, develop confidence and skills, and take steps toward independent living. We offer full training and ongoing support, the opportunity to develop skills in trauma-informed approaches, and a friendly, supportive team