Support Worker: Trauma‑Informed Pathways to Independence

BCHA; Plymouth; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Full training in trauma-informed care

Supportive team environment

Opportunity for a meaningful career

Job satisfaction seeing impact

Job summary

BCHA is seeking a dedicated support worker to help people rebuild their lives across Plymouth's supported housing network. You’ll provide outreach-style support, attend appointments, manage tenancy tasks, and help residents gain independent living skills.

We use trauma-informed approaches and PIE to build trust and support long-term change. Training is provided, and you’ll work with a supportive team to make a real difference in people’s lives.

Qualifications

• Calm, resilient and able to stay grounded under pressure.
• Empathetic and non‑judgmental.
• A strong communicator who listens as well as speaks.
• Organised and able to manage your own workload.
• Motivated to help people move forward, even when progress is slow.

Responsibilities

• Support residents with tenancy, appointments and access to services.
• Build confidence and independent living skills.
• Provide one-to-one support for mental health, trauma, or substance misuse.
• Create personalised support plans and track progress.
• Collaborate with external agencies to achieve positive outcomes.
• Travel between sites in Plymouth to support residents.

Skills

Calm under pressure

Empathetic

Strong communicator

Organised

Motivated to help people move forward

Job description

BCHA is seeking a dedicated support worker to help people rebuild their lives across Plymouth's supported housing network. You’ll provide outreach-style support, attend appointments, manage tenancy tasks, and help residents gain independent living skills.

We use trauma-informed approaches and PIE to build trust and support long-term change. Training is provided, and you’ll work with a supportive team to make a real difference in people’s lives.