Transshipment Operations Specialist

Uniserve; Felixstowe; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Private health care

Annual salary review

Free on-site parking

Referral bonus £750

Training and development opportunities

Job summary

GB Global Group in Felixstowe seeks an organised Transshipment Operations Coordinator to join our team. This role provides administrative support to the Transshipment Team, ensuring the smooth planning, coordination and execution of transshipment activities.

You will liaise with customers, hauliers and depot staff, manage bookings and documentation, track container movements and produce daily, weekly and monthly reports.

Qualifications

• Minimum 2 years in shipping, logistics, transport, haulage, port or container industry.
• Transshipment experience would be advantageous.
• Experience with container movements and haulage operations.
• Proficient in Microsoft Office, especially Excel, Outlook and Word.

Responsibilities

• Provide administrative support to the Transshipment Team and wider operations department.
• Coordinate daily workloads with the Transshipment Yard Supervisor.
• Forecast volumes and resource requirements based on demand and trends.
• Monitor and maintain operational records and reporting.
• Process customer requests, bookings and related documentation.
• Track container movements and update systems accurately.
• Manage operational exceptions including late collections and missed bookings.
• Liaise with customers, hauliers and depot teams to ensure service delivery.
• Onboard new customers and suppliers with the Commercial Lead.
• Produce daily, weekly and monthly reports.
• Support continuous improvement initiatives and health & safety compliance.

Skills

Transshipment experience

Supply chain processes

Microsoft Excel

Time management

Communication skills

Customer service

Tools

Transport management software

Depot management software

Job description

GB Global Group in Felixstowe seeks an organised Transshipment Operations Coordinator to join our team. This role provides administrative support to the Transshipment Team, ensuring the smooth planning, coordination and execution of transshipment activities.

You will liaise with customers, hauliers and depot staff, manage bookings and documentation, track container movements and produce daily, weekly and monthly reports.