Transport Team Leader

Gate Gourmet; Birmingham; On-site; GBP 40,000 - 43,000; Full time

Benefits offered by this job

Onsite parking

Free meals

Pension

Life insurance

Sick pay

Refer a friend bonuses

Free uniform

Holiday pay

Counselling services

Cycle to work

Job summary

Gate Gourmet in the United Kingdom is seeking a Team Leader (Nights) to manage night-time rosters and flight servicing from 06:30 to 18:30 in a 4-on/4-off pattern. The role includes coordinating teams and vehicles, ensuring on-time service, and upselling a safe, efficient operation with in-house training and progression.

The position offers benefits including free meals, parking, pension and life insurance.

Qualifications

• Experience in a supervisory role leading teams.
• Valid HGV CAT C driving licence (up to 3 points considered).
• Digital tachograph knowledge and card.

Responsibilities

• Assign teams and vehicles to flight activity and manage movements to meet daily plan.
• Prioritise and adjust activities to ensure on-time service for night and day flights.
• Plan rosters for transport teams (day and night) and coordinate airside food uplifts.
• Hold daily briefings, report KPIs and monitor team performance.
• Maintain health and safety, food safety, and Daft compliance across operations.

Skills

Team leadership

Communication

Shift coordination

Problem solving

Job description

Regular roster of 4 on 4 off shift, availability for 06:30 - 18:30, Overtime rate of 1.5, Free onsite parking, complimentary meals and refreshments, free uniform, free life insurance, company sick pay, pension scheme. Start dates ASAP subject to referencing.

What will life as a Team Leader (Nights) in the gategroup Team look like for you.

• £18.40 per hour
• Overtime @ 1.5 times the hourly rate
• 4 on 4 off pattern, 06:30 - 18:30
• Inhouse training and development
• Complimentary meals & beverages
• Free Uniform
• Company sick pay
• Free on-site parking
• Paid Holiday
• Pension scheme to help you save for your future
• Bespoke employee support programme, including free counselling sessions
• Refer a friend scheme with generous bonuses for each successful referral
• Access to a great discount platform, saving you money on everyday purchases and so much more
• Cycle to work scheme

Main Duties and Responsibilities

• Assign teams and vehicles to flight activity (allocation) and maintain contact with teams via phone to manage their movements and completion of flights servicing against the daily plan and to events on the airport.
• Prioritise and adjust activities accordingly to ensure the on time serving of all night and day flights
• Plan and manage the rosters for the transport teams (day and night)
• Plan the teams for the daytime (airside food uplifts) and the flights and coverage required.
• Carry out a handover to the daytime (bond) team leader with relevant information including designated vehicles for preloading and the flights required to be on them.
• Performance monitor team members daily and elevate concerns to Duty Manager
• Plan and manage the team’s output to ensure delivery of business, section and customer targets.
• Ensure shift briefings, capture of key information and display / report relevant KPI’s.
• Attend/conduct daily operational meetings/briefings. Present accurate information & data as reqd.
• Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills.
• Create a positive working environment.
• Ensure compliance with EU driver regulations.
• Maintain legal/compliance across health and safety, food safety, Department for Transport (Daft), security, gateOPEX (in-house operational excellence programme).
• Plan and arrange vehicle maintenance / repair of defects as required to ensure fleet availability
• Point of contact between the unit and the airside operation.
• Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
• Follow company, process and section procedures.
• Instigate and support continuous improvement initiatives.
• Deputise for Duty Manager when required.
• Rotate through different departments/units as reasonably required.
• Monitor flight information screens and local email account during the shift and respond to events.
• Conduct DfT checking as required (vehicles, food bags equipment) etc.
• Ability to cover a 7-day operation.

Requirements of the Team Leader (Nights):

• Previous experience in a supervisory role leading teams
• Valid clean HGV CAT C Driving Licence (up to 3 points will be considered)
• Digital Tachograph knowledge and possession of a digital tachograph card
• Previous HGV experience desirable, Airport Airside Driving would be an advantage
• Knowledge of the Road Traffic Act

Previous experience in a catering or hospitality role is desirable but not essential. You must be able to work shifts and be keen to learn. In addition to job - related training, you will develop your skills in team work, time management, multi-tasking, communication and attention to detail.

All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history. For anytime spent outside the uk exceeding 6 months, you must be able to provide a CRC (Criminal Record Check) for that country.

If you share our values of excellence, passion, respect and responsibility, don’t miss out on this opportunity to join our team.