Senior Transport Operations Lead

XPO Logistics; Norwich; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

25 days holiday (plus bank holidays)

Cycle to work scheme

Pension

High street discounts

Job summary

XPO Logistics in Norwich is seeking a hands-on Transport Supervisor to support the ASHI contract. You will lead a site team, manage customer stock from receipt to last mile delivery, and drive improvements to meet KPIs and SLAs.

The role requires strong leadership, experience supervising transport teams, and a Transport Manager CPC. The company offers a supportive environment with opportunities to grow and develop within a fast-paced logistics operation.

Qualifications

• Experience supervising and developing a team within a transport environment.
• Track record of improving operational efficiencies and fleet performance.
• Transport Manager CPC essential.

Responsibilities

• Manage customer stock from receipt to final last mile delivery.
• Work within site KPI’s in line with customer SLA.
• Induct colleagues in quality, health, safety, and environment matters before commencing work.
• Provide leadership and direction to the site.
• Plan with the customer to ensure collaboration and effective resolution of issues.
• Be the point of escalation for Transport issues.
• Build strong relationships with stakeholders.
• Drive continuous improvement and lead process improvement activities.
• Manage resources to maximise service and efficiencies.
• Coach and manage transport staff (Drivers, Shunters, Admin).
• Ensure Health, Safety, Security and Environmental procedures are followed.

Skills

Team supervision

Leadership

Continuous improvement

Fleet management

Change agent

Education

Transport Manager CPC

Job description

XPO Logistics in Norwich is seeking a hands-on Transport Supervisor to support the ASHI contract. You will lead a site team, manage customer stock from receipt to last mile delivery, and drive improvements to meet KPIs and SLAs.

The role requires strong leadership, experience supervising transport teams, and a Transport Manager CPC. The company offers a supportive environment with opportunities to grow and develop within a fast-paced logistics operation.