Transport Shift Lead — Logistics & Compliance

Booker; Hoddesdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

Booker is seeking a Transport Shift Manager to lead the day-to-day operations of the Transport shift, supported by the Transport Assistant Shift Manager. You will assist the Transport Manager when needed and head the department in their absence.

You will drive efficiency, uphold compliance, and lead driver colleagues while maintaining high service standards across multi-temp, shared logistics networks. The role emphasizes teamwork and cross-department collaboration.

Qualifications

• Must have at least 2 years in a Transport management role.
• High degree of confidentiality, accuracy & effective communication.
• Ability to lead an effective team.
• Ability to challenge, influence and give feedback.
• Technical capability around systems and process flows.
• Intermediate level of all Microsoft packages.
• Ability to build effective relationships within & across departments.
• High level of problem solving.
• High level of resilience.

Responsibilities

• Lead and develop a team of Assistant Shift Managers and colleagues.
• Lead a busy shift to ensure operational compliance and customer satisfaction.
• Achieve department KPIs set by the business.
• Solve problems and overcome obstacles during shifts.
• Maintain professionalism and communicate effectively with colleagues and other departments.
• Demonstrate teamwork and strong communication at all levels.
• Ensure compliance with policies and procedures.
• Ensure all legal compliance is adhered to.
• Monitor and control finances within the department.
• Drive business standards to meet headcount demands and objectives.
• Lead role as emergency coordinator when required.
• Analyse systems and data to identify root causes.
• Monitor depot temperature control system.

Skills

Transport management experience

Leadership

Communication

Team leadership

Influence & feedback

Systems & process knowledge

Microsoft Office

Cross-department collaboration

Problem solving

Resilience

Education

GCSE level or equivalent

Tools

SAP experience

Tachomaster

Microlise

Job description

Booker is seeking a Transport Shift Manager to lead the day-to-day operations of the Transport shift, supported by the Transport Assistant Shift Manager. You will assist the Transport Manager when needed and head the department in their absence.

You will drive efficiency, uphold compliance, and lead driver colleagues while maintaining high service standards across multi-temp, shared logistics networks. The role emphasizes teamwork and cross-department collaboration.