Assistant Shift Manager, Transport & Logistics

Booker; Hoddesdon; On-site; GBP 26,000 - 32,000; Full time

Job summary

Booker is seeking an Assistant Shift Manager for its fast-paced transport team in the UK. You will assist the Shift Manager, oversee loading activities, and manage attendance and absence records to help deliver the daily plan.

You will support across transport operations and people management, ensuring smooth, compliant performance throughout the shift and effective collaboration with warehouse colleagues.

Qualifications

• Educated to GCSE level or equivalent.
• Office and administrative experience at management level.
• High degree of confidentiality, accuracy & effective communication.
• Ability to lead an effective team.
• Ability to challenge influence and give feedback.
• Technical capability around systems and process flows.
• Intermediate level of all Microsoft packages.
• Ability to build effective relationships within & across departments.
• High level of problem solving and resilience.

Responsibilities

• Oversee the dispatch board, record colleague arrivals, and ensure timely route departures.
• Manage and report colleague absences effectively.
• Coordinate with staffing agencies to fill operational gaps as needed.
• Conduct colleague meetings, including welfare check-ins, investigations, and disciplinary hearings.
• Support the monitoring and enforcement of legal transport compliance standards.
• Collaborate with the warehouse team to resolve loading and operational issues.
• Perform routine driver licence checks to ensure compliance.
• Assign and track vehicles using the fleet monitoring system.
• Prepare and process reports related to driver infringements.
• Investigate personal and vehicle incidents.
• Provide operational support across all areas of the transport function as required.

Skills

Team leadership

Operational planning

Microsoft Office

Communication skills

Confidentiality

Systems & processes

Relationship building

Problem solving

Education

GCSE level or equivalent

Tools

SAP

Tachomaster

Microlise

Job description

Booker is seeking an Assistant Shift Manager for its fast-paced transport team in the UK. You will assist the Shift Manager, oversee loading activities, and manage attendance and absence records to help deliver the daily plan.

You will support across transport operations and people management, ensuring smooth, compliant performance throughout the shift and effective collaboration with warehouse colleagues.