Transport Scheduler & Compliance Lead

ao.com; Crawley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

24 days holiday

At least 5% contribution pension

Healthcare Cashback Scheme

Enhanced Maternity, Paternity and Adop

Job summary

AO.com is seeking a Transport Administrator to support our routing team in Crawley. You’ll help ensure deliveries stay on time and assist the Self-Employed Drivers with any issues, while ensuring compliance with transport legislation and working time directives.

You’ll allocate routes, log vehicle defects, support KPI performance, and act as the first point of contact for driver queries. This is a full-time, permanent role based in Crawley with a 4 on 4 off shift and a salary of £29,302 per year.

Qualifications

• Understanding of transport legislation and logistics operation.
• Ability to stay calm and focused under pressure.
• Ability to solve problems independently and with confidence.
• Effective communication via email and phone.
• PC literate with Microsoft Excel at intermediate/advanced level.

Responsibilities

• Act as the first point of contact for driver queries.
• Ensure deliveries stay on schedule and resolve issues.
• Record vehicle defects and prevent off-the-road vehicles.
• Ensure vehicles are loaded efficiently within legal/safety guidelines.
• Allocate routes to drivers for the following day.
• Update daily depot reports and log issues.
• Complete licence checks for self-employed drivers.
• Raise purchase orders when required.
• Record depot time sheets accurately.
• Support performance against KPIs.

Skills

Transport legislation

Calm under pressure

Problem solving

Communication

Excel

Tools

Excel

Job description

AO.com is seeking a Transport Administrator to support our routing team in Crawley. You’ll help ensure deliveries stay on time and assist the Self-Employed Drivers with any issues, while ensuring compliance with transport legislation and working time directives.

You’ll allocate routes, log vehicle defects, support KPI performance, and act as the first point of contact for driver queries. This is a full-time, permanent role based in Crawley with a 4 on 4 off shift and a salary of £29,302 per year.