Returns Transport Specialist (4-on/4-off)

ao.com; Crawley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

24 days holiday

Pension scheme (5%+)

Healthcare Cashback Scheme

Exclusive Staff Discount

Enhanced Maternity, Paternity and Adop

Expression of wish service

Make a difference days (x2 charity)

Share-save Scheme

Job summary

AO.com is hiring for a full-time role within our transport/logistics team in the UK. You will debrief drivers, inspect vehicles for safety, report defects, and communicate daily route issues. The role includes loading/unloading support, returns handling, and maintaining depot reports.

The position is a 12-month fixed-term contract with a 40.25-hour week, operating 10:00 to 22:00 on a 4 on/4 off shift pattern. Salary is £28,255.50 per annum, with a pension and benefits package.

Qualifications

• An understanding of transport legislation and logistics operations is desirable.
• Ability to respond quickly and effectively to operational challenges.
• Strong verbal and written communication skills.
• Competent use of Microsoft Excel and Microsoft Office tools.
• Confident addressing vehicle-related concerns with drivers in a constructive manner.

Responsibilities

• Debrief drivers and inspect returning vehicles for compliance and safety.
• Report defects, damages, or safety concerns promptly.
• Communicate effectively with drivers regarding daily routes and operational issues.
• Assist with loading and unloading vehicles as needed.
• Manage returns documentation and perform related administrative tasks.
• Update depot performance statistics and contribute to daily reporting.

Skills

Transport legislation

Communication skills

Excel proficiency

Driver liaison

Microsoft Office

Tools

Microsoft Excel

Microsoft Office

Job description

AO.com is hiring for a full-time role within our transport/logistics team in the UK. You will debrief drivers, inspect vehicles for safety, report defects, and communicate daily route issues. The role includes loading/unloading support, returns handling, and maintaining depot reports.

The position is a 12-month fixed-term contract with a 40.25-hour week, operating 10:00 to 22:00 on a 4 on/4 off shift pattern. Salary is £28,255.50 per annum, with a pension and benefits package.