Transport Planner / Dispatch Coordinator

RecXchange; Uxbridge; On-site; GBP 30,000 - 35,000; Full time

Job summary

RecXchange in Uxbridge, West London, is seeking a Transport Planner / Dispatch Coordinator to join a busy construction materials operation. You will sit at the center of the workflow, taking orders, planning deliveries, coordinating with drivers and production teams to get the right materials to the right place on time.

The role requires strong organisational and communication skills, with experience in logistics or transport beneficial.

Qualifications

• Experience in coordinating deliveries and working with drivers and customers is beneficial.
• Strong organisational skills with the ability to manage multiple priorities.
• Confident communication across customers, drivers and internal teams.

Responsibilities

• Take and process customer orders accurately.
• Plan and schedule deliveries throughout the working day.
• Upload orders and maintain information on internal systems.
• Coordinate between customers, drivers, production and internal operational teams.
• Monitor workloads and proactively adapt schedules as priorities change.
• Help ensure vehicles and deliveries are utilised efficiently.
• Communicate confidently with drivers and customers.
• Resolve day-to-day delivery and scheduling issues.
• Keep customers informed and provide high levels of service.

Skills

Customer communication

Planning

Organisation

IT literacy

Multi-tasking

Tools

Internal systems

Job description

Job Title: Transport Planner / Dispatch Coordinator
Location: Uxbridge, West London
Salary: £30,000 - £35,000 DOE
Hours: Monday to Friday, 7:00am - 5:00pm
Job Type: Permanent

The Role

Are you an organised, confident person who is good at keeping customers, drivers and operational teams moving in the same direction?

We are recruiting for a Transport Planner / Dispatch Coordinator to join a busy construction materials operation in West London.

This isn't simply an administration position.You'll sit at the centre of the operation, taking customer orders, planning and scheduling deliveries, coordinating with internal teams and drivers and making sure the right products get to the right place at the right time.

Previous experience within ready-mix concrete, aggregates, construction materials, transport or logistics would be advantageous, but we're also interested in people with strong transferable experience who can learn the industry.

Full training on the company's systems and processes can be provided.

What You'll Be Doing

• Taking and processing customer orders accurately
• Planning and scheduling deliveries throughout the working day
• Uploading orders and maintaining accurate information on internal systems
• Coordinating between customers, drivers, production and internal operational teams
• Monitoring workloads and proactively responding when schedules or priorities change
• Helping ensure vehicles and deliveries are utilised efficiently
• Communicating confidently with drivers and customers
• Resolving day-to-day delivery and scheduling issues
• Keeping customers informed and providing a high level of service
• Working closely with the batching and production teams to keep operations running efficiently

What We're Looking For

We're particularly interested in candidates who are:

• Confident communicators who are comfortable dealing with customers, drivers and operational teams
• Highly organised and capable of managing multiple priorities
• Proactive rather than waiting to be told what needs doing
• Comfortable working in a busy, time-sensitive operational environment
• Able to remain calm and make sensible decisions when plans change
• IT literate and comfortable learning new systems
• Reliable and able to take ownership of their workload

Previous experience in any of the following would be particularly useful:

• Ready-Mix Concrete
• Aggregates
• Construction Materials
• Transport Planning
• Dispatch / Shipping
• Logistics
• Waste / Recycling
• Asphalt
• Builders' Merchants
• Bulk Haulage

You do not need to have previously held the title "Transport Planner".If you've worked within a relevant operational environment and have the communication, planning and organisational skills required, we'd still like to hear from you.

Hours & Package

• £30,000 - £35,000 per annum DOE
• Permanent PAYE position
• Monday to Friday
• 7:00am - 5:00pm
• Occasional Saturday cover, 7:00am - 2:00pm, paid at standard hourly rate
• Full training provided
• Opportunity to develop within an established construction materials operation