Transport Planner

Gi Group; Redhill; On-site; GBP 15,000 - 21,000; Full time

Job summary

Gi Group in Redhill is seeking a Transport Planner to coordinate vehicle movements, driver schedules and delivery routes. You will liaise with drivers, customers and internal teams to meet service levels while ensuring compliance with transport legislation.

The role runs Monday to Friday, 08:00-18:00 with flexible options and pays £13.00 per hour on a temp-to-perm basis.

Qualifications

• Essential experience in transport planning, logistics or fleet coordination.
• Good knowledge of the UK road network.
• Strong organisational and planning skills.
• Excellent communication and customer service skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and accuracy.
• Ability to problem-solve and make decisions quickly.

Responsibilities

• Plan and schedule daily transport operations, ensuring efficient utilisation of vehicles and drivers.
• Create and optimise delivery and collection routes to maximise efficiency and minimise costs.
• Monitor vehicle movements and respond to operational issues or delays.
• Liaise with drivers regarding schedules, route changes, customer requirements and transport updates.
• Maintain accurate transport records and planning documentation.
• Communicate with customer service to provide updates on delivery and collection schedules.
• Work with warehouse, customer service, sales and operations to meet customer requirements.
• Investigate and resolve delivery issues, customer complaints and service failures.
• Support continuous improvements within the transport operation.
• Ensure adherence to all H&S requirements.

Skills

Planning and organisation

Communication and relationship mgmt

Problem-solving

Decision-making

Customer focus

Teamwork

Time management

Commercial awareness

Attention to detail

Tools

Transport Management System

Job description

Gi Group are looking for a Transport Planner based in Redhill who will be responsible for the effective planning and coordination of vehicle movements, driver schedules, and delivery routes to ensure a safe, efficient, and cost-effective transport operation. The role involves liaising with drivers, customers, and internal departments to ensure service levels are achieved while maintaining compliance with transport legislation and company procedures.

- Monday to Friday

- 08:00am - 18:00pm (flexibility offered)

- 13.00 per hour

- Temp to perm

Key Responsibilities

Plan and schedule daily transport operations, ensuring efficient utilisation of vehicles and drivers.

Create and optimise delivery and collection routes to maximise efficiency and minimise costs.

Monitor vehicle movements and respond to any operational issues or delays.

Liaise with drivers regarding schedules, route changes, customer requirements, and transport updates.

Maintain accurate transport records and planning documentation.

Communicate with customer service to provide updates on delivery and collection schedules.

Work closely with warehouse, customer service, sales, and operational teams to meet customer requirements.

Investigate and resolve delivery issues, customer complaints, and service failures.

Support continuous improvements within the transport operation.

Ensure adherence to all H&S requirements

To undertake any other additional tasks as required by the Company

Key Performance Indicators (KPIs)

On-time delivery performance.

Vehicle utilisation rates.

Route efficiency.

Customer satisfaction levels.

Reduction in failed deliveries and service issues.

Person Specification

Essential Experience

Previous experience in a transport planning, logistics, or fleet coordination role.

Good geographical knowledge of the UK road network.

Strong organisational and planning skills.

Excellent communication and customer service skills.

Ability to work under pressure and meet deadlines.

Attention to detail and accuracy.

Ability to problem-solve and make decisions quickly.

Desirable

Experience using transport management systems (TMS).

Experience working within a distribution or logistics environment.

Skills & Competencies

Planning and organisation

Communication and relationship management

Problem-solving

Decision-making

Customer focus

Teamwork

Time management

Commercial awareness

Attention to detail

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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