Transport Planner

SIG Insulation & Dry Lining; Cardiff; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

8 bank holidays

Company pension

Life insurance

Retail discounts

Cycle to Work

Job summary

SIG Insulation & Dry Lining is seeking a Transport Planner to manage the planning and delivery of orders, coordinating fleet assets and ensuring efficient routing. You will act as the main liaison between fleet operations, drivers, the warehouse team, and sales to deliver excellent customer service using the Transport Planning Tool.

The role suits a detail-oriented learner who can build strong relationships with internal teams, customers, and suppliers.

Qualifications

• Proficient with Excel; experience using K8 is a plus.
• Accurate data input and record-keeping.
• Excellent communication with customers and internal teams.
• Ability to work in a team and build relationships.
• Prioritise workload to meet deadlines.

Responsibilities

• Plan and coordinate daily transport activities to ensure on-time deliveries.
• Liaise between fleet operations, drivers, warehouse, and sales to maintain service levels.
• Input accurate data into transport systems and manage enquiries from customers.
• Support route planning, scheduling, and debriefing to optimise performance.
• Assist with purchase orders and respond to transport-related queries.

Skills

Excel

K8 experience

Data entry accuracy

Communication

Team player

Prioritisation

Tools

K8

Job description

At SIG Insulation & Dry lining, we are one of the UK’s leading suppliers of specialist building materials, focused on interiors, insulation, and construction solutions. With decades of expertise, a vast branch network, and a commitment to outstanding customer service, we’re more than a distributor — we’re a trusted partner helping our customers deliver successful projects, every time.

We are currently looking to recruit a Transport Planner who will be responsible for managing the planning and delivery of orders to our customers through ensuring efficient usage and co-ordination of all the fleet assets.

What does the role involve

?
As Transport Planner Administrator you will possess strong communication skills as you will be the main liaison point between fleet operations, Drivers, the warehouse team, and sales. You will plan and oversee all matters related to the Drivers, including route planning and scheduling, supporting, and debriefing them to achieve an outstanding service to customers, using the Transport Planning Tool. This role could suit an experienced HGV driver, however if you are an excellent learner, detail conscious and retain information well, a less experienced candidate may be considered as training will be give

n.You will be responsible for accurate data inputting. Additionally, you will be required to assist with all transport enquiries and customer queries along with answering incoming calls. A good manner both face to face and over the phone is essential for this role, as will being able to work as part of a tea

m.Having the ability to build good relationships will be a large part of this role as you will liaise with our sales; warehouse and transport teams to ensure orders are processed and delivered on time to satisfy customer requirements. You will also be required to process purchase order

s.
The successful candidate will requi

• re:
  Good computer skills, especially Excel and if you’ve used K8, that’s even be
• tterExperience in data inputting¸ with excellent accu
• racyGreat communication skills, with the ability to communicate with customers and internal collea
• guesThe ability to build relationships and work as part of a
• teamSelf-motivation and the ability to prioritise work to meet deadl
• ffer:
  Competitive salary and staff recognition s
• chemes25 days holiday + 8 bank holidays. Company closed during Christmas
• periodA great pension, with SIG contributing up to 7.5% and up to 4x life ins
• uranceMoney saving with retail discounts via colleague
• portalCycle to Work

Scheme
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the bu