Transport Administrator

SIG Plc; Slough; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Great work life balance

25 days holiday + 8 bank holidays

Pension up to 7.5% and life insurance

Share Incentive Scheme

Job summary

SIG Insulation & Drylining is seeking a Transport Administrator to join our Transport Department. This role provides essential admin support to ensure smooth day-to-day operations and timely delivery to customers.

You will manage emails, documents, delivery notes, and work with the Transport Supervisor to resolve issues, while collaborating with other teams to improve service levels. SAP and Descartes experience is advantageous and training will be provided.

Qualifications

• Experience in an administrative role and understanding of transport processes.
• Strong communication and customer service skills.
• Organised with good time management.
• Familiarity with SAP (training provided) and Descartes routing system.
• Proficient IT literacy and quick to learn new systems.

Responsibilities

• Provide administrative support to the transport department.
• Manage emails, filing, delivery notes, and related documents.
• Handle issues using initiative with team collaboration.
• Report to Transport Supervisor on daily issues.
• Collaborate with other departments to improve customer satisfaction.

Skills

Administrative experience

Transport knowledge

SAP familiarity

Tools

Descartes routing system

Job description

At SIG Insulation & Drylining, we are one of the UK’s leading suppliers of specialist building materials, focused on interiors, insulation, and construction solutions. With decades of expertise, a vast branch network, and a commitment to outstanding customer service, we’re more than a distributor — we’re a trusted partner helping our customers deliver successful projects, every time.

Transport Admin

We are looking for a highly organised and proactive Transport Administrator to join our Transport Department. This is a key support role responsible for ensuring the efficient day-to-day administration of transport operations, maintaining excellent customer service, and supporting the timely delivery products to our customers. Reporting to the Transport Manager.

What you will be doing:

• Providing administrative support to the department.
• General Admin Duties will include - checking and responding to emails in the transport inbox filing documents, loading copies, delivery notes, any other related content that is applicable.
• Deal with potential problems using own initiative, skills and knowledge where appropriate, whilst utilising skills of other team members within the transport function.
• Report on a daily basis to the Transport Supervisor any relevant issues/challenges.
• Work collaboratively with other departments to improve customer satisfaction and operational efficiency.

What you will bring:

• Previous experience in an administrative role, knowledge of the transport process.
• Excellent communication and customer service skills.
• Strong organisational and time management abilities.
• Working knowledge of SAP would be advantageous, although training will be supplied.
• Knowledge and understanding of the Descartes routing system (training will be given to the successful candidate).
• Good level of IT literacy and the ability to learn new system quickly.

What we offer:

• Competitive salary and staff recognition schemes
• Great work life balance, with sociable working hours
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme

At SIG Insulation & Drylining, we recognise the value our employees bring. In return, you’ll be part of a supportive team with opportunities to grow, train, and build a long-term career.

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.