Transport Administrator

SIG Plc; Welton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Great work life balance

25 days holiday

8 bank holidays

Pension up to 7.5%

Life insurance

Retail discounts

Share Incentive Scheme

Job summary

SIG Plc, a leading roofing and cladding supplier in the UK, is seeking a highly organised Transport Administrator to support the Transport Department and ensure smooth day-to-day operations. The role focuses on administrative tasks, coordinated deliveries, and customer service.

You will liaise with customers by phone and email, manage documentation, and help optimise routes and scheduling. Training on SAP and the Descartes system is provided.

Qualifications

• Previous experience in an administrative role, knowledge of the transport process.
• Excellent communication and customer service skills.
• Strong organisational and time management abilities.
• Working knowledge of SAP would be advantageous, although training will be supplied.
• Knowledge and understanding of the Descartes routing system (training will be given to the successful candidate).
• Good level of IT literacy and the ability to learn new system quickly.

Responsibilities

• Providing administrative support to the department.
• Contacting customers daily via email and telephone, ensuring all the relevant information supplied is correct, and adding any important information relating to deliveries.
• General Admin Duties will include - checking and responding to emails in the transport inbox filing documents, loading copies, delivery notes, any other related content that is applicable.
• Deal with potential problems using own initiative, skills and knowledge where appropriate, whilst utilising skills of other team members within the transport function.
• Report on a daily basis to the Transport Supervisor any relevant issues/challenges.
• Work collaboratively with other departments to improve customer satisfaction and operational efficiency.

Skills

Administrative experience

Transport knowledge

Communication skills

Time management

IT literacy

Tools

SAP

Descartes routing

Job description

A Steadman & Son is one of the UK’s leading manufacturers of roofing and cladding profiles, supplying high quality cladding materials across the whole of the UK, offering total roofing and cladding solutions, in a wide range of insulated panels, single and twin skin systems and secondary steelwork including purlins, rails and eaves beams.

Join us and play a key role in supporting branch operations, helping us deliver great service and specialist products to our customers every day.

We are looking for a highly organised and proactive Transport Administrator to join our Transport Department. This is a key support role responsible for ensuring the efficient day-to-day administration of transport operations, maintaining excellent customer service, and supporting the timely delivery products to our customers. Reporting to the Transport Supervisor.

What you will be doing:

• Providing administrative support to the department.
• Contacting customers daily via email and telephone, ensuring all the relevant information supplied is correct, and adding any important information relating to deliveries.
• General Admin Duties will include - checking and responding to emails in the transport inbox filing documents, loading copies, delivery notes, any other related content that is applicable.
• Deal with potential problems using own initiative, skills and knowledge where appropriate, whilst utilising skills of other team members within the transport function.
• Report on a daily basis to the Transport Supervisor any relevant issues/challenges.
• Work collaboratively with other departments to improve customer satisfaction and operational efficiency.

What you will bring:

• Previous experience in an administrative role, knowledge of the transport process.
• Excellent communication and customer service skills.
• Strong organisational and time management abilities.
• Working knowledge of SAP would be advantageous, although training will be supplied.
• Knowledge and understanding of the Descartes routing system (training will be given to the successful candidate).
• Good level of IT literacy and the ability to learn new system quickly.

What we offer:

• Competitive salary and staff recognition schemes
• Great work life balance, with sociable working hours
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.