Transport Operations Coordinator

Clarks Outlet; Street; On-site; GBP 26,000 - 34,000; Full time

Job summary

Clarks Distribution Centre in Street, Somerset, is seeking a proactive Transport Operational Administrator to coordinate daily transport activity and ensure on-time deliveries. You will work with carriers and internal teams to keep the supply chain moving smoothly.

The role emphasizes problem-solving, resilience and clear communication in a fast-paced logistics environment. The successful candidate will engage with multiple partners and support weekend operations as required.

Qualifications

• Strong administration and organisational skills.
• Excellent written communication for professional emails.
• Ability to manage multiple priorities and deadlines.
• Confident telephone manner.
• Experience dealing with suppliers, customers or external stakeholders.
• Ability to challenge decisions and escalate issues professionally.
• Good interpersonal skills and cross-team collaboration.
• Willingness to learn and develop in a fast-moving operation.

Responsibilities

• Booking and confirming carrier collections, trailers and transport movements.
• Coordinating daily dispatch activity to ensure planned volumes leave the Distribution Centre on schedule.
• Maintaining regular communication with carriers including DPD, Europa and other logistics partners.
• Monitoring transport performance and escalating issues where required.
• Challenging supplier schedule changes and helping secure agreed transport capacity.
• Supporting operational teams when collections or deliveries are at risk.
• Managing records, transport documentation and operational correspondence.
• Preparing and sending clear, professional communications to carriers and stakeholders.
• Supporting weekend operational cover through a rota system.
• Assisting with onboarding activities and Distribution Centre tours for new starters.
• Contributing ideas to improve processes, communication and service performance.

Skills

Administration

Organisational skills

Written communication

Multitasking

Telephone manner

Stakeholder management

Interpersonal skills

Learning mindset

Job description

Clarks Distribution Centre in Street, Somerset, is seeking a proactive Transport Operational Administrator to coordinate daily transport activity and ensure on-time deliveries. You will work with carriers and internal teams to keep the supply chain moving smoothly.

The role emphasizes problem-solving, resilience and clear communication in a fast-paced logistics environment. The successful candidate will engage with multiple partners and support weekend operations as required.