Transport Operations Coordinator

CLARK'S; Street; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Career development opportunities

Comprehensive benefits package

Supportive and collaborative culture

Job summary

Clarks Distribution Centre in Street is seeking a confident Transport Operational Administrator to support day-to-day transport operations, ensuring carrier commitments are met and deliveries depart on time. You'll coordinate carrier collections, work with transport providers and internal teams, manage records and communications, and help keep the supply chain running smoothly.

This busy role suits someone with strong admin skills, good communication, and a proactive approach who can stay calm

Qualifications

• Strong administration and organisational skills.
• Excellent written communication with the ability to write professional and assertive emails.
• Experience managing multiple priorities and deadlines in a busy environment.
• A confident telephone manner.
• Experience dealing with suppliers, customers or external stakeholders.
• The confidence to challenge decisions and escalating issues professionally when necessary.
• Good interpersonal skills and the ability to build relationships across teams.
• A willingness to learn and develop within a fast-moving operation.

Responsibilities

• Booking and confirming carrier collections, trailers and transport movements.
• Coordinating daily dispatch activity to ensure planned volumes leave the Distribution Centre on schedule.
• Maintaining regular communication with carriers including DPD, Europa and other logistics partners.
• Monitoring transport performance and escalating issues where required.
• Challenging supplier schedule changes and helping secure agreed transport capacity.
• Supporting operational teams when collections or deliveries are at risk.
• Managing records, transport documentation and operational correspondence.
• Preparing and sending clear, professional communications to carriers and stakeholders.
• Supporting weekend operational cover through a rota system.
• Assisting with onboarding activities and Distribution Centre tours for new starters.
• Contributing ideas to improve processes, communication and service performance.

Skills

Administration

Communication

Multitasking

Telephone etiquette

Stakeholder management

Job description

Clarks Distribution Centre in Street is seeking a confident Transport Operational Administrator to support day-to-day transport operations, ensuring carrier commitments are met and deliveries depart on time. You'll coordinate carrier collections, work with transport providers and internal teams, manage records and communications, and help keep the supply chain running smoothly.

This busy role suits someone with strong admin skills, good communication, and a proactive approach who can stay calm