Transport Operations Admin Coordinator

Booker; Fareham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Colleague discounts

Pension plan

Life cover

Health & wellbeing support

Holiday allowance

Cycle to work

Share scheme

Job summary

Booker in Fareham is seeking a meticulous Transport Administration Assistant to support the Transport department. You will handle transport records, scheduling, driver communications, and documentation while ensuring compliance with procedures and legal requirements.

You will work across early and late shifts (6am-2pm and 2pm-10pm) across five days from seven, contributing to fleet efficiency and service quality. A strong admin background and proficiency in Excel/Outlook are required.

Qualifications

• Previous administrative experience.
• Strong attention to detail and accuracy.
• Good organisational and time management skills.
• Ability to work effectively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Competent in Microsoft Office applications, particularly Excel and Outlook.
• Experience using transport management systems (TMS) would be advantageous.
• Ability to handle confidential information appropriately.
• Problem-solving skills and the ability to prioritise workload.

Responsibilities

• Accurately process and maintain transport records and documentation.
• Input, update, and monitor transport information using internal systems.
• Communicate with drivers regarding delivery schedules, route changes, delays, and operational issues.
• Monitor driver start and finish times and record attendance information.
• Produce transport reports, KPIs, and operational data as required.
• Support vehicle routing and scheduling activities.
• Maintain records related to vehicle compliance, servicing, MOTs, and driver licences.
• Investigate and elevate delivery discrepancies, delays, and customer service issues.
• Liaise with warehouse, transport, and customer service teams to ensure smooth operations.
• Process transport-related paperwork including delivery notes, PODs, and invoices where applicable.
• Ensure all transport administration is completed accurately and within required timescales.
• Comply with company policies, health and safety requirements, and transport regulations.

Skills

Admin experience

Attention to detail

Organisational skills

Communication

Excel

Outlook

TMS

Tools

TMS

Job description

Booker in Fareham is seeking a meticulous Transport Administration Assistant to support the Transport department. You will handle transport records, scheduling, driver communications, and documentation while ensuring compliance with procedures and legal requirements.

You will work across early and late shifts (6am-2pm and 2pm-10pm) across five days from seven, contributing to fleet efficiency and service quality. A strong admin background and proficiency in Excel/Outlook are required.