Transport Coordinator
Redditch
Up to £36,000
40 hours per week
I am recruiting for a proactive Transport Coordinator to join our clients busy transport operation in Redditch.
Working closely with the Transport Managers, you’ll help keep the day-to-day operation running smoothly by coordinating work, planning & supporting drivers, managing customer requirements and making sure jobs and paperwork are processed accurately and on time.
What’s on offer?
- Salary up to £36,000
- 40 hours per week
- 33 days annual leave (inclusive of bank holidays)
- Opportunity to develop your transport and operational knowledge
- A varied role working closely with an experienced Transport Management team
What you’ll be doing
- Processing and updating jobs accurately on the transport management system
- Supporting the Transport Managers with the daily planning and allocation of work
- Helping to identify the most efficient routes, loads and vehicle allocations while meeting customer requirements
- Liaising with drivers, customers, suppliers and colleagues to keep operations running smoothly
- Providing support and assistance to drivers, including dealing with out-of-hours queries when required
- Responding to customer queries and resolving operational issues promptly
- Supporting the management of drivers and yard staff
- Helping to maintain strong relationships with existing customers
- Assisting with the development of new customer opportunities
- Monitoring stock held within the warehouse and supporting accurate stock control
- Ensuring PODs, CMRs, customer orders and associated paperwork are obtained and processed correctly
- Supporting the administration required for accurate and timely invoicing
About you
We’re looking for someone who has:
- Previous transport planning experience / coordination is essential
- Good understanding of WTD
- Experience with Mandata or another transport management system
- Good communication skills and confidence speaking with drivers, customers and suppliers
- The ability to stay calm and organised when managing competing priorities
- A proactive approach to problem solving, with the confidence to chase information and get things moving
- Good working knowledge of Microsoft Office, particularly Excel
- Good written and spoken English
- GCSE Maths and English (or equivalent) at Grade C/4 or above
- A willingness to learn and undertake further training