Transport Operations Supervisor

Pure Staff Ltd; Saltley; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus

Training & progression

Job summary

Pure Staff Ltd is seeking a Transport Operations Supervisor in Saltley to support the Transport Planner and oversee the daily transport operation. You will coordinate drivers, clients and jobs to ensure smooth day-to-day operations.

The role is full-time and office-based, with Mon-Fri 0700-1600 shifts, and offers excellent training and clear progression opportunities, plus salary growth as you develop.

Qualifications

• Excellent organisational skills and attention to detail.
• Strong telephone and communication skills.
• Confidence dealing with drivers, clients and colleagues.
• Ability to manage several tasks and priorities simultaneously.
• A proactive, "get it done" attitude.
• Reliable and professional approach.

Responsibilities

• Oversee the daily transport operation with the Transport Planner.
• Monitor company vehicles status, usage and availability.
• Book jobs into the scheduling/dispatch system.
• Communicate with drivers regarding allocations, schedules and availability.
• Keep regular contact with drivers to ensure jobs progress as planned.
• Handle inbound and outbound calls from clients and customers.
• Follow up with drivers to obtain essential documentation and compliance paperwork.
• Ensure paperwork such as contracts and return-to-work forms is completed and returned.
• Keep the Transport Planner updated on any issues affecting the operation.
• Support general transport and office administration as required.

Skills

Organisational skills

Proactive attitude

People communication

Multitasking

IT skills

Teamwork

Reliability

Tools

Scheduling/Dispatch system

Job description

Position: Job Type: Location: Posted: Salary:

Transport Operations Supervisor Permanent Saltley, West Midlands Posted 2 days ago £30000 - £35000 per annum + Bonus and Excellent training/progression

Salary: Up to £35k pa + Excellent Training & Career Progression

Full-time | Office Based – MON TO FRI 0700-1600 (flexibility a must)

Are you an experienced Transport Coordinator, Transport Administrator, Logistics Coordinator or Operations professional looking for your next career move?

Our client is looking for a reliable, organised and confident Transport Operations Coordinator to support the Transport Planner and help ensure the day-to-day transport operation runs smoothly.

This is a hands-on operational role where you will be dealing directly with drivers and clients, coordinating jobs, answering calls and helping to put the transport plan into action.

You don’t need to be an experienced Transport Planner. What’s important is that you are organised, proactive, confident dealing with people and able to keep on top of a busy operation.

What’s on Offer?

Excellent training and ongoing support

Genuine career progression opportunities

Excellent potential for salary growth as you develop

Opportunity to build a long-term career within a growing business

Varied and interesting role within a busy transport operation

Supportive team environment

The opportunity to develop your transport and operational skills

The Role

Working closely with the Transport Planner, you will help oversee the daily transport operation and ensure drivers, clients and jobs are effectively coordinated.

Your responsibilities will include:

Supporting the Transport Planner with the implementation of the daily transport plan

Monitoring company vehicles, including status, usage and availability

Booking jobs into the scheduling/dispatch system

Communicating with drivers throughout the day regarding job allocations, schedules and availability

Keeping in regular contact with drivers to ensure jobs are progressing as planned

Handling inbound and outbound calls from clients and customers

Taking job requests, providing updates and dealing with general enquiries

Acting as a key point of contact between the Transport Planner, drivers and clients

Helping resolve operational issues and changes as they arise

Following up with drivers to obtain essential documentation and compliance paperwork

Ensuring paperwork such as signed contracts and return-to-work forms is completed and returned

Keeping the Transport Planner updated on any issues affecting the operation

Supporting general transport and office administration as required

About You

We’re looking for someone who enjoys working in a busy, people-focused operational environment and can keep multiple things moving at the same time.

You may have previous experience in:

Transport

Logistics

Distribution

Fleet

Transport Administration

Operations

Scheduling / Dispatch

Customer Service within a transport environment

Supervisory or coordination roles

You will ideally have:

Excellent organisational skills and attention to detail

Strong telephone and communication skills

Confidence dealing with drivers, clients and colleagues

The ability to manage several tasks and priorities simultaneously

A proactive, “get it done” attitude

The ability to remain calm and organised when plans change

Good IT skills and the willingness to learn new transport systems

The confidence to follow up with drivers and ensure paperwork and processes are completed

A reliable and professional approach

Good teamwork and interpersonal skills

This is an excellent opportunity for someone who wants to develop their career within transport and operations.

The company provides excellent training and support, with genuine opportunities to progress as your knowledge and responsibilities increase. There is also strong potential for salary growth and career development for the right person.

If you are organised, confident dealing with people and want to join a company where you can learn, develop and progress, we’d like to hear from you.