Transport Coordinator

Gist Limited; Chesterfield; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

M&S discount

25 days annual leave

Healthcare discount

Bonus scheme

Pension & life assurance

App perks

Wellbeing support

Induction & training

Cycle to work

Job summary

Gist Ltd in Chesterfield is seeking a Transport Coordinator on a 6-month fixed-term contract to be at the center of our transport operation. You will report to the Transport Shift Manager and manage driver briefs, scheduling and liaison with sub-contractors.

Role offers fixed or rotational shifts (6am-2pm or 2pm-10pm), Monday to Friday, with salary up to £26,908 per year. Join a growing team and help deliver operational excellence across cost and service.

Qualifications

• Proven transport administration or coordination experience.
• Strong communication and customer service skills.
• Experience with transport systems and MS Office.
• Ability to build strong relationships with drivers and sub-contractors.

Responsibilities

• Act as first point of contact for drivers, handling briefs and queries.
• Ensure O-Licence compliance and oversee cost, service and peak planning.
• Provide exceptional customer service and resolve live issues.
• Monitor route performance and escalate issues to the Team Manager.
• Manage daily admin tasks including payroll, holidays, Kronos and scheduling.
• Support admin and export with export compliance.
• Assist transport team with additional tasks as required.

Skills

Transport coordination

Communication

Customer service

Problem solving

MS Office

Tools

MS Office (Word/Excel)

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

Our Transport Team in Chesterfield have two exciting opportunities for Transport Coordinators to join our team on a 6 month fixed term contract, where you will play a critical role at the centre of our Transport operation.

These roles are due to growth and we are looking for strong team players with excellent communication and customer services skills to ensure we deliver a best in class operation.

We are offering either fixed or rotational shifts dependant on preference where you will work 6am-2pm or 2pm-10pm Monday to Friday.

What You'll Be Doing

Reporting into the Transport Shift Manager you will:

• Act as the first point of contact for drivers, managing briefs, debriefs, and resolving queries effectively.
• Ensure legal O-Licence compliance and deliver operational excellence across cost, service, and peak planning.
• Provide exceptional customer service, resolving and escalating live operational issues where required.
• Monitor route performance, ensuring timely delivery, processing supplier queries and escalating issues to the Team Manager when appropriate.
• Manage daily administrative tasks efficiently, including payroll, holidays, Kronos exceptions, and scheduling.
• Support admin and export, ensuring export compliance.

In addition, you will support the transport team with any additional tasks as and when required.

What We're Looking For

To be successful in your application you will have proven transport administration or coordination experience, ideally gained within a busy transport or logistics operation. You will be a natural problem solver and communicator capable of building strong working relationships with drivers, sub-contractors and wider operations and comfortable using transport systems and MS office packages such as word and excel.

This is an excellent opportunity for someone to join a growing business and develop a career in Transport.

Role Details

Salary: Up to £26,908pa

Hours: Monday to Friday either 6am-2pm or 2pm-10pm (fixed or rotational shift)

Location: Gist Ltd, Unit 2, Seymour Link Road, Woodthorpe, Mastin Moor, Chesterfield, S43 3FG

What’s in it for you?

As Well As a Competitive Salary, You'll Benefit From

• 20% M&S discount on most things from furniture, fashion and food
• 25 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discount via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.