Transport Coordinator

Gist Limited; Bristol; On-site; GBP 31,600 - 35,100; Full time

Benefits offered by this job

MS discount

Annual leave

Healthcare plan

Pension

Life assurance

App discounts

Wellbeing support

Cycle to work

Job summary

Gist Limited is seeking a Transport Coordinator for Bristol Portbury on a night shift pattern (4 on 4 off, 6:00pm–6:00am). The role focuses on driver liaison, licence compliance, and cost/service optimisation to support timely deliveries of M&S products.

You will handle payroll-related tasks, scheduling, and export compliance while providing excellent customer service and resolving live issues with the Team Manager as needed.

Qualifications

• Experience of administration in a busy transport environment.
• Experience of working with Microsoft Word and Excel.
• Excellent attention to detail.

Responsibilities

• Act as the first point of contact for drivers, managing briefs, debriefs, and resolving queries effectively.
• Ensure legal O-licence compliance and deliver operational excellence across cost, service, and peak planning.
• Provide exceptional customer service, resolving and escalating live operational issues where required.
• Monitor route performance, ensuring timely delivery, processing supplier queries and escalating issues to the Team Manager when appropriate.
• Manage daily administrative tasks efficiently, including payroll, holidays, Kronos exceptions, and scheduling.
• Support admin and export, ensuring export compliance.

Skills

Administration experience

MS Word

MS Excel

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

At Gist, we're proud to be part of the M&S Group,the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

We are looking for a Transport Coordinator to join our team in Bristol Portbury. As a Transport Coordinator you'll play a key role at the centre of our operation, where every action you take contributes to our customers enjoying their favourite M&S food.

SHIFT PATTERN & LOCATION

We’re recruiting a Transport Coordinator at our Bristol Portbury site on a:

• Night shift 4 on 4 off pattern (flexibility required due to business needs)
• Working 6:00pm – 6:00am

PAY & BENEFITS

• Salary of £31,600 plus £3,500 night shift premium
• 20% M&S discount across food, fashion, and furniture
• Competitive annual leave
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• Cycle to work scheme

WHAT YOU’LL BE DOING

As part of your role you will:

• Act as the first point of contact for drivers, managing briefs, debriefs, and resolving queries effectively.
• Ensure legal O-licence compliance and deliver operational excellence across cost, service, and peak planning.
• Provide exceptional customer service, resolving and escalating live operational issues where required.
• Monitor route performance, ensuring timely delivery, processing supplier queries and escalating issues to the Team Manager when appropriate.
• Manage daily administrative tasks efficiently, including payroll, holidays, Kronos exceptions, and scheduling.
• Support admin and export, ensuring export compliance.

WHAT WE’RE LOOKING FOR

Ideally, you’ll have:

• Experience of administration in a busy transport environment.
• Experience of working with Microsoft word and excel.
• Excellent attention to detail.

WHY JOIN GIST?

At Gist, people are at the heart of everything we do. We’re proud to create an environment where colleagues feel supported, valued, and able to be themselves.

Working in partnership with M&S, we’re helping shape the future of retail logistics — and we want great people to be part of that journey.

READY TO APPLY?

Apply today and join a team where your contribution really matters.