Transport Coordinator

Gist Limited; Barnsley; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

20% M&S discount

20 days annual leave + bank holidays

Healthcare cash plan discounts

Annual bonus scheme

Pension scheme

Job summary

Gist's Transport team in Barnsley is seeking a dynamic Transport Coordinator to support the M&S Food service. You will work in a newly refurbished operation and help connect drivers, scheduling and administration to ensure timely deliveries.

The role requires teamwork, IT proficiency (Word/Outlook/Excel) and a proactive problem-solving approach. Join a leading UK food logistics provider committed to service excellence.

Qualifications

• Experience in a fast-paced transport environment.
• IT literate with Word, Outlook and Excel.
• Willing to learn and coordinate with teams and drivers.

Responsibilities

• Act as the first point of contact for drivers, briefs and debriefs.
• Ensure license/compliance with Operating License requirements.
• Drive operational excellence in cost, service and peak planning.
• Provide customer service and resolve live operational issues.
• Monitor routes and manage supplier queries with escalation as needed.
• Manage daily admin tasks including payroll, holidays and scheduling.
• Assist with wider team administration and export activities.

Skills

Transport coordination

Briefing & debriefing

Customer service

Problem solving

Attention to detail

Team player

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

Our Transport team based in Barnsley are looking for a dynamic and ambitious Transport Coordinator, where you will work within our impressive and newly refurbished operation that provide exclusive services to M&S Food.

This role will see you working a 2-week rotational 4on 4off shift of 6am-6pm and 10am-2pm.

What you'll be doing

Reporting into the Transport Shift Manager, you will be responsible for:

• Act as the first point of contact for drivers, managing briefs, debriefs, and resolving queries efficiently.
• Ensure legal compliance relating to the Operating License.
• Deliver operational excellence and continuous improvements across cost, service and peak planning.
• Provide exceptional customer service, resolving and escalating live operational issues.
• Monitor route performance, ensure timely delivery, manage supplier queries and escalate issues to management where required.
• Manage daily administrative tasks efficiently, including payroll, holidays, exceptions and scheduling.
• Assist with wider team administration and export activities, ensuring compliance and adherence to rules and regulations.

What we're looking for

To be successful in your application you will have proven experience of working within a fast-paced transport environment, ideally someone who has experience of collaborating and communicating with wider transport teams and drivers, confident in briefing and debriefing and capable of resolving queries quickly and confidently.

You will be IT literate able to use Microsoft packages in particular Word, Outlook and Excel and it goes without saying that you’ll be a team player, natural problem solver with a high attention to detail and a passion for all things transport.

We would also welcome applications from individuals that may not have transport experience, but have a passion and willingness to learn, with proven administrative or coordination skills.

Salary:Up to £31,515.87per annum + an additional shift allowance of £1,125per annum
Working hours: Rotational 4on 4off shift of 6am-6pm and 10am-2pm.
Location:Carlton Industrial Estate, Industry Rd, Carlton, Barnsley S71 3LJ

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 20 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you’re leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.