Transport Coordinator

Gist Limited; Hemel Hempstead; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

20% M&S discount

Healthcare cash plan

Pension

Life assurance

App discounts

Wellbeing support

Training and induction

Cycle to work

Job summary

Gist Limited in Hemel Hempstead, part of the M&S Group, is looking for two permanent Transport Coordinators on a Day Shift. You’ll coordinate drivers, manage live transport activity and ensure deliveries reach stores safely and on schedule.

Working alongside the Transport Shift Manager, you’ll lead on shift, support drivers, brief and debrief, handle day-to-day office tasks, and help keep the transport office running smoothly.

Qualifications

• Experience in transport, logistics or distribution operations.
• Experience as a Transport Coordinator, Transport Administrator or similar role.
• Ability to communicate with drivers and make operational decisions.
• Supervisory or team leadership experience is desirable.
• Good IT skills and knowledge of transport/workforce systems.

Responsibilities

• Coordinate night transport operations to dispatch vehicles and drivers safely and on time.
• Act as first point of contact for drivers and resolve issues.
• Brief and debrief drivers and relay operational information accurately.
• Monitor live routes and support service recovery.
• Support the Shift Manager with day-to-day operations.
• Manage driver allocation and resources across the shift.
• Assist with return-to-work conversations and driver supervision.
• Ensure compliance with Operator Licence requirements and transport documents.
• Handle payroll administration and related transport office tasks.

Skills

Transport coordination

Driver liaison

Work allocation

Supervisory experience

IT skills

Kronos

Office software

Tools

Kronos

Microsoft Office

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

We're looking for 2 permanent, full timeTransport Coordinators to join our Hemel Hempstead - Foods team on a permanent Day Shift.

This is far more than a transport administration role. You'll be at the heart of the operation, coordinating drivers, managing live transport activity and ensuring deliveries run safely, efficiently and on schedule.Working alongside the Transport Shift Manager, you'll play an important leadership role on shift, supporting drivers, making operational decisions and keeping the transport office running smoothly throughout the night.

Salary:Up to £32,000 per annum (DOE)

Working Pattern:Days - 4 on, 4 off

Working Hours:40.25 per week | 07:00 AM to 19:00 PM

Location:GistLimited, Three Cherry Trees, Hemel Hempstead, Hertfordshire, HP2 7PZ

What you'll be doing

Your key accountabilities will include:

• Coordinating the night transport operation to ensure vehicles and drivers are dispatched safely, efficiently and on time.
• Acting as the first point of contact for drivers, providing support, resolving issues and escalating where appropriate.
• Briefing and debriefing drivers, ensuring all relevant operational information is communicated accurately.
• Monitoring live routes throughout the shift, responding to delays and supporting service recovery where required.
• Supporting the Shift Manager with the day-to-day running of the transport operation.
• Managing driver allocation and helping ensure resources are used effectively throughout the shift.
• Supporting return-to-work conversations and day-to-day driver supervision.
• Maintaining legal compliance, including Operator Licence requirements and transport documentation.
• Completing payroll administration, Kronos exceptions, holiday administration and other transport office tasks accurately and on time.
• Working closely with colleagues across Transport, Warehouse and Planning to ensure a seamless operation.

What we're looking for

We're looking for someone who enjoys working in a fast-paced transport environment and can confidently balance operational coordination with supporting people.

Your skills and experience will include:

• Experience working within a transport, logistics or distribution operation
• Previous experience in a Transport Coordinator, Transport Administrator, Transport Planner or similar role
• The confidence to communicate with drivers, allocate work and make operational decisions
• Ideally some supervisory or team leadership experience, including supporting driver performance or conducting return-to-work conversations
• Excellent organisation skills with the ability to prioritise multiple tasks in a busy environment
• Strong attention to detail and the ability to remain calm under pressure
• Good IT skills, including Microsoft Office and experience using transport or workforce management systems such as Kronos
• Knowledge of transport compliance and Operator Licence requirements would be advantageous

What’s in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.