Transport Coordinator

Wincanton; Bristol; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Transport Co-ordinator to oversee logistics operations and ensure exceptional service delivery. In this dynamic role, you will supervise a team, manage vehicle dispatch, and resolve issues promptly while promoting a safety-first culture. With a commitment to diversity and inclusion, this company offers a supportive environment and various benefits, including career development opportunities. If you thrive in a fast-paced setting and are passionate about logistics, this is the perfect opportunity for you.

Benefits

Pension

Holidays

Cycle Scheme

Discounts

Onsite Parking

Career Development Opportunities

Qualifications

• Experience in the logistics sector is essential for this role.
• Strong communication and interpersonal skills are crucial.

Responsibilities

• Supervise a team of drivers and manage transport scheduling.
• Resolve transport issues and maintain accurate records of activities.

Skills

IT Proficiency

Communication Skills

Logistics Experience

Flexibility and Adaptability

Interpersonal Skills

Multi-tasking Ability

Tools

MS Excel

MS Outlook

Flexipod

WinSight

Vision

Telematics

Job description

Join our team as a Transport Co-ordinator at Wincanton!

Job Description

The Transport Co-ordinator will be responsible for providing exceptional customer service and support to colleagues and clients in a fast-paced environment. The role involves working various shifts, including mornings, evenings, weekends, and bank holidays, on a 4 on 4 off schedule for the day shift.

How will you contribute?

1. Supervise a team of drivers and transport staff, including engagement, resource planning, recruitment, training, and performance management.
2. Conduct regular performance reviews, provide feedback, and identify training needs to support professional development.
3. Coordinate scheduling and dispatching of vehicles, drivers, and equipment to ensure timely deliveries across the UK.
4. Manage maintenance and repairs for company vehicles to ensure safety and compliance.
5. Maintain accurate records of transport activities for billing, invoicing, and reporting.
6. Resolve transport issues such as delays and vehicle breakdowns promptly.
7. Promote safety culture among transport staff and address safety concerns.
8. Handle customer queries, complaints, and escalations, ensuring high service quality.
9. Collaborate with operational stakeholders to meet shared objectives.
10. Generate performance reports on metrics like OTIF, fuel, and maintenance costs.
11. Ensure compliance with legal and regulatory requirements.
12. Check tools and equipment for safety and efficiency.
13. Distribute operational updates to stakeholders.
14. Identify process improvement opportunities.
15. Support driver recruitment, onboarding, and training to ensure compliance and competency.
16. Complete tasks as directed by your Line Manager.

What will you bring?

• Proficiency in IT, especially MS Excel & Outlook.
• Excellent communication skills.
• Experience in logistics sector.
• Flexibility and adaptability under pressure.
• Knowledge of transport systems (Flexipod/WinSight, Vision, Telematics) is a plus.
• Strong interpersonal skills.
• Ability to handle multiple tasks accurately and efficiently.

Our Culture & Benefits

We offer a friendly, safety-first environment with benefits such as pension, holidays, cycle scheme, discounts, onsite parking, and career development opportunities.

Our Commitment

We are committed to diversity and inclusion, providing equal opportunities for all employees.

About Us

Wincanton is a leading supply chain partner in the UK, with over 20,000 colleagues across more than 200 sites, providing various logistics and supply chain services.