Transport Control Room Administrator (Mon-Fri)

DHL Supply Chain; England; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

33 days annual leave

Pension with 8% employer contribution

4% employee contribution

Free confidential 24/7 GP services

Retail and lifestyle discounts

Loans, savings schemes and mortgage/ad

Job summary

DHL Supply Chain Daventry is seeking a Control Room Administrator to support drivers and manage key admin tasks within a busy transport operation. You will help maintain records, handle queries, and ensure smooth daily operations from Monday to Friday, 08:00–16:00.

The role emphasizes organisation, proactivity, and development opportunities as part of a permanent full-time contract in a busy logistics environment.

Qualifications

• Strong Administrative experience is essential.
• Transport knowledge would be desirable.
• Previous Supply Chain/Logistics experience would be advantageous.
• Excellent communication skills - Verbal and written.
• Good interpersonal, motivational and planning skills.
• Ability to work under pressure and to demanding deadlines.
• Strong IT, numeric and analytical skills.

Responsibilities

• Act as the central hub for operational data collection, validation, and distribution, ensuring accurate and timely information is available across the network.
• Carry out checks on delivery labelling and documentation, ensuring accuracy and adherence to operational standards.
• Support transport operations by preparing driver packs, handling incoming calls, and directing queries to the appropriate teams to ensure efficient communication.
• Maintain accurate records, logs, spreadsheets, databases and training documentation in line with OMS standards, ensuring full audit compliance and data integrity.
• Coordinate the ordering, allocation and distribution of consumables, ensuring sites and colleagues have the resources required to operate effectively.
• Provide administrative support to the wider operation, including uniform and consumables management, hotel and vehicle bookings, parking fine administration, and other ad hoc duties as required.

Skills

Administrative experience

Communication skills

IT skills

Numeracy

Tools

IT tools

Job description

DHL Supply Chain Daventry is seeking a Control Room Administrator to support drivers and manage key admin tasks within a busy transport operation. You will help maintain records, handle queries, and ensure smooth daily operations from Monday to Friday, 08:00–16:00.

The role emphasizes organisation, proactivity, and development opportunities as part of a permanent full-time contract in a busy logistics environment.