Transport & Client Services Coordinator

St Andrews Executive Travel Ltd; St Andrews; On-site; GBP 26,000 - 32,000; Full time

Job summary

St Andrews Executive Travel Ltd in St Andrews is seeking a Transport & Client Services Coordinator to join our team. This full-time, office-based role supports the day-to-day operations of a leading UK transport operator and the only coach operator based in the Home of Golf.

You will manage bookings, liaise with customers and drivers, schedule vehicles and drivers, and handle day-to-day enquiries. We value organization, reliability and calm communication, with training provided and a busy

Qualifications

• Organised and reliable with strong attention to detail.
• Good communication skills with customers and drivers.
• Willingness to learn and provide training if needed.

Responsibilities

• Manage and update bookings.
• Liaise with customers, clients and drivers.
• Assist with vehicle and driver scheduling.
• Handle booking changes and day-to-day operational queries.
• Respond to emails and telephone enquiries.
• Prepare booking information and driver paperwork.
• Support the wider operation during busy periods.
• Help resolve issues quickly and professionally when plans change.

Skills

Booking management

Customer liaison

Driver scheduling

Phone & email support

Problem solving

Job description

We’re hiring a Transport & Client Services Coordinator to join our team at St Andrews Executive Travel.

This is a full-time, office-based role in St Andrews, supporting the day-to-day running of a leading UK transport operator and the only coach operator based in the Home of Golf.

The role involves:

• Managing and updating bookings
• Liaising with customers, clients and drivers
• Assisting with vehicle and driver scheduling
• Handling booking changes and day-to-day operational queries
• Responding to emails and telephone enquiries
• Preparing booking information and driver paperwork
• Supporting the wider operation during busy periods
• Helping resolve issues quickly and professionally when plans change

We’re looking for someone who is organised, reliable and confident communicating with people. You’ll need good attention to detail, a practical approach to problem-solving and the ability to stay calm when things get busy.

Previous experience in transport, travel, tourism, customer service or administration would be beneficial, but full training will be provided.

Our office is friendly and relaxed, but the nature of transport means things can change quickly, particularly during the busy golf season, so flexibility and teamwork are important.

28 days holiday, plus office closure over the festive period