Operations Support Assistant – Summer 2026 (Starting ASAP)

Little's; Glasgow; On-site; GBP 20,000 - 25,000; Part time

Job summary

Little's in Glasgow is seeking a seasonal Operations Support Assistant for Summer 2026, starting immediately. The role requires strong customer service skills and the ability to thrive in a fast-paced environment. You will support the reservations team while managing various operational tasks.

The position may lead to ongoing flexible work. Ideal candidates should be organized, fluent in English, and ideally have experience in events or hospitality.

Qualifications

• Must have a positive attitude and pride in service delivery.
• Organized, able to manage multiple tasks effectively.
• Experience in events, hospitality, or tourism is advantageous.

Responsibilities

• Support reservations and dispatch teams.
• Update systems and enter quotations/reservations.
• Assist with a range of operational tasks.

Skills

Excellent customer service

Organizational skills

Fluency in English

Ability to work in a fast-paced environment

Multilingualism (optional)

Job description

We are currently recruiting for a seasonal Operations Support Assistant role for Summer 2026, with an immediate start available. This position is based at our Operations Headquarters in Glasgow.

The role would typically involve working 5 days out of 6, with an average working day of 8 hours. Our operations team work on a shift basis to cover office hours from 8am to 8:30pm, Monday to Saturday. Due to the nature of our business, flexibility is important, and rotas will normally be issued one week in advance.

For the right candidate, there may also be opportunities for ongoing flexible, casual or weekend work following the initial period of employment.

We are Scotland’s largest chauffeur drive operator, with a fleet of over forty luxury vehicles and bases in both Edinburgh and Glasgow. From our Operations Headquarters in Glasgow, our experienced reservations team organises chauffeur‑driven transport for clients across the UK and worldwide – a truly global operation.

Little’s is a second‑generation family business and, despite our significant growth over six decades, traditional values remain at the heart of everything we do. We offer a friendly, welcoming and inclusive workplace, genuinely value every member of our team, and are committed to leaving a lasting legacy for both our people and the environment.

When you are part of our team, no two days are the same. One day you could be assisting with the management of a large‑scale event in Scotland, and the next you could be researching new suppliers in Paris – all from our Headquarters in Glasgow.

You will support our highly experienced reservations and despatch teams, who are the first point of contact for our clients, passengers, chauffeurs and affiliate partners worldwide. This is an extremely fast‑paced environment where you will be updating our systems, entering quotations and reservations, carrying out research, gathering information from clients and suppliers, and assisting with a wide range of operational tasks to support our busy team.

The Person

• We are looking for someone with a positive, “can do” attitude who takes pride in delivering excellent customer service.
• You must be highly organised, comfortable managing multiple tasks at once, and able to work effectively in a fast‑paced environment. You will be fluent in spoken and written English and, as we operate globally, a second or third language would be a great asset to our already multilingual team.
• Previous experience in events, hospitality, tourism or customer service would be advantageous, but what is most important is the right attitude, a willingness to learn new skills, and the ability to manage your time effectively.