Transportation Coordinator

Arena Europe, Middle East & Asia; Wimbledon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A transport solutions provider in Wimbledon is seeking a dynamic Transport Coordinator to support daily operations. The successful candidate will manage communications with drivers and clients, ensuring timely deliveries while resolving operational challenges. Ideal candidates need a full, clean driving licence and ability to adapt to a fast-paced environment. This role includes flexibility for early starts and weekend work, offering a chance to be part of a dedicated transport team.

Qualifications

• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and proactive in resolving issues.
• Adaptability in a changing operational environment.

Responsibilities

• Support the Assistant Transport Manager in day-to-day operations.
• Act as the primary point of contact for drivers and porters.
• Coordinate timely deliveries and collections.
• Manage client enquiries via telephone and email.
• Resolve operational issues in a professional manner.

Skills

Excellent verbal and written communication skills

Strong organisational and time management abilities

IT literate and adaptable to new systems

Strong relationship management and stakeholder engagement skills

Proactive and solutions-oriented mindset

Education

Full, clean driving licence

Job description

We are seeking a Transport Coordinator to join our Transport team based in Wimbledon. This role will support the Assistant Transport Manager in the effective day-to-day operation of the department, ensuring high standards of service delivery, operational efficiency, and customer satisfaction.

The successful candidate will act as a key point of contact for drivers, porters, internal stakeholders, and clients, coordinating transport activities and resolving operational issues in a timely and professional manner.

Key Responsibilities

• Support and deputise for the Assistant Transport Manager as required
• Act as the primary daily point of contact for drivers and porters
• Coordinate deliveries and collections to ensure timely and efficient service
• Manage client enquiries and requests via telephone and email
• Resolve customer and operational issues in line with internal procedures
• Create and process purchase orders for vehicle maintenance, couriers, and agency labour
• Undertake general administrative duties to support the Transport function
• Monitor workflows and ensure systems and processes are consistently followed
• Deliver a professional service to clients while managing internal challenges effectively
• Excellent verbal and written communication skills
• Strong organisational and time management abilities
• High level of attention to detail with the ability to anticipate potential issues
• Ability to prioritise and manage multiple tasks in a fast-paced environment
• IT literate with the ability to adapt to new systems
• Calm, professional, and customer-focused approach
• Adaptability and flexibility in a changing operational environment
• Sound judgement and decision-making capability
• Strong relationship management and stakeholder engagement skills
• Resilience and composure under pressure
• Proactive and solutions-oriented mindset
• Ability to work collaboratively within a team

Health & Safety Responsibilities:

• Comply with all health and safety policies, procedures, and instructions
• Take reasonable care for personal safety and the safety of others
• Maintain a safe, clean, and orderly working environment
• Act as a role model for safe working practices

Additional Information:

• A full, clean driving licence is required
• The role requires flexibility, including early weekday starts, weekend on-call and on-site work