Transport Booking Administrator

Aspire Defence Services Limited; Winchester; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Annual Leave

Pension Plan

Life Insurance

Private medical

Dental

Gym discounts

Shopping discounts

Employee Assistance Program

Job summary

Aspire Defence Services Limited (ADSL) seeks a Transport Booking Administrator to join our Worthy Down operations. You will process transport requests, schedule fleet vehicles, and ensure bookings are accurately documented and administered.

You will deliver professional customer service, support vehicle issue/return, check licences, and maintain documentation in line with company procedures, while upholding health and safety standards.

Qualifications

• Full clean UK driving licence.
• Experience planning, organising and prioritising tasks with strong customer service.
• Excellent communication and professional approach in a team environment.

Responsibilities

• Process transport requests and schedule fleet vehicles in management systems.
• Deliver professional customer service during vehicle issue/return.
• Check licences and permits before vehicle issue and maintain documentation.
• Support fleet administration activities including tachograph records and fuel card control.
• Liaise with customers, contractors and repair providers for fleet maintenance.
• Maintain compliance with health and safety requirements and company procedures.

Skills

Driving licence

Customer service

Communication

Job description

Join our Team as a Transport Booking Administrator at Aspire Defence Services Limited (ADSL)

Salary: Up to £14,600 per annum

Hours: 20 hours per week, part-time, no weekends

Location: Worthy Down

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven Transport Booking Administrator to be part of our exciting journey.

What We Offer:

• Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
• Pension Plan: Contributory Company Pension Plan matched up to 6%
• Insurance: Individual life assurance and personal accident cover
• Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
• Reward and Recognition: Celebrate outstanding achievements
• Employee Assistance Program: Funded program with onsite mental health first aiders

Your Role:

• You will be processing transport requests and scheduling fleet vehicles using company management systems, ensuring all bookings and tasks are accurately documented and administered.
• You will be delivering a professional customer service experience, supporting the issue and return of vehicles while meeting customer transport requirements.
• You will be checking licences and permits prior to vehicle issue and maintaining associated documentation in line with company procedures.
• You will be supporting fleet administration activities including tachograph records, fuel card control, task closure, pricing, fuel usage and mileage records.
• You will be liaising with customers, contractors and repair providers to support fleet maintenance, repairs and transport service delivery.
• You will be maintaining compliance with health and safety requirements, wearing appropriate personal protective equipment and supporting wider transport operations as required.

What We’re Looking For:

• Qualifications: You will have a full clean UK driving licence and the ability to work responsibly within transport operations and customer-facing environments.
• Experience: You will have experience planning, organising and prioritising tasks effectively while providing a high standard of customer service and administration support.
• Skills: You will have strong communication and customer service skills, the ability to respond to customer needs, work collaboratively within a team and maintain a professional approach at all times.

Additional Information:

• The Garrisons are tobacco-free working environments.
• Security clearance is required prior to starting with us.

We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.