Transport Administrator

WR Logistics; Portsmouth; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading logistics recruitment partner seeks a Transport Administrator to oversee dispatch, driver coordination, and client communication. The ideal candidate will be organised, proactive, and possess experience in transport distribution, with essential knowledge of the Pallet Network. This role offers a dynamic work environment with responsibilities that ensure seamless operations in the logistics industry.

Qualifications

• Proven experience in a transport distribution background essential.
• Working knowledge of Pallet Network is essential.
• Ability to stay calm under pressure and solve problems.

Responsibilities

• Allocate and dispatch drivers efficiently, ensuring optimal route planning.
• Input job details into the CRM system, keeping everything logged.
• Be the first point of contact for clients and answer queries.

Skills

Organisational skills

Multitasking

Problem-solving

Client communication

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Excel

Job description

Job Title: Transport Administrator

Location: Portsmouth

Hours: Monday to Friday, 10am - 18:30 (plus 1 in 4 Saturdays from home)

Salary: Up to £28,000 (DOE)

About The Role

We're on the hunt for a dynamic Transport Administrator who can juggle multiple priorities and still keep their cool. If you're someone who thrives in a fast-paced environment and loves spinning plates (metaphorically... although actual plate spinning is a bonus), this could be the perfect role for you.

You'll be working closely with drivers, clients, and internal teams to ensure everything runs like clockwork. From dispatching drivers and coordinating collections to updating systems and keeping clients happy. Saturday hours are worked from home and can vary from 30 minutes to 3 hours (approx). Working knowledge of Pallet Network is essential for this role.

Key Responsibilities As a Transport Administrator

• Dispatch & Coordination: Allocate and dispatch drivers efficiently, ensuring optimal route planning and timely deliveries.
• Run Planning: Planning pallets onto HGV Vehicles, including pallet network delivered
• CRM Management: Accurately input job details into our CRM system, keeping everything logged and up-to-date.
• Delivery Checks: Monitor delivery progress, resolve any hiccups, and make sure everything arrives on time.
• POD Documentation: Ensure all Proof of Delivery (POD) documents are collected, recorded, and filed correctly.
• Client Communication: Be the first point of contact for clients - answering queries, updating them on deliveries, and generally being helpful and awesome.
• Quotations: Prepare and send quotes for transport services, ensuring competitive pricing and clear communication.
• Collections: Arrange collections with both clients and drivers, coordinating the logistics with precision.
• Admin Duties: Handle day-to-day administrative tasks - emails, spreadsheets, phone calls - with speed and accuracy.
  
  

About You

• Proven experience in a transport distribution background is essential.
• Pallet Newtwork experience is essential.
• Organised, proactive, and able to multitask like a pro.
• Comfortable using CRM systems and Microsoft Office (especially Excel).
• Able to stay calm under pressure and solve problems on the fly.
• Knowledge of PODs, delivery tracking, and quoting processes is a big plus.
  
  

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.