Transport Administrator

Bidfood UK; Ivybridge; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Pension with employer match

Life cover

Health plan

Confidential support

Employee discounts

Job summary

Bidfood UK is seeking a Transport Administrator to be the primary contact for transport issues and to perform administrative duties so the depot meets its responsibilities and delivers professional customer service.

You will handle calls and emails, input data using IT systems, maintain records, liaise with departments, support the Transport Manager, and perform debrief tasks in the warehouse to assist drivers.

Qualifications

• Organisational and administrative abilities.
• Experience/understanding of the food distribution market is desirable.
• Proficient IT use including Outlook, Word and Excel.
• Strong telephone and email communication skills.
• Interpersonal and influencing abilities.
• Attention to detail with accurate record-keeping.
• Conscientious and able to work under pressure.

Responsibilities

• Provide administrative duties to support depot governance and reporting.
• Handle calls/emails and escalate to Transport Manager when required.
• Input data using appropriate electronic systems.
• Maintain physical/electronic records for easy retrieval.
• Liaise with other departments to share information and meet targets.
• Collate data to add value to the transport team.
• Support Transport Managers with necessary tasks.
• Carry out debrief duties in the Warehouse to assist drivers with admin tasks.

Skills

Organisational skills

IT skills (Outlook/Word/Excel)

Communication (phone/email)

Interpersonal skills

Attention to detail

Conscientiousness

Ability to work under pressure

Food distribution knowledge (desirable

Tools

Outlook

Word

Excel

Job description

About the role

Transport Administrator

To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service.

Accountabilities – may include but not limited to:

• Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements
• Effective handling of calls/emails to provide administrative support within agreed parameters or to escalation issues outside these parameters to the Transport Manager
• Utilise data input using the appropriate electronic systems
• Manage the effective storage of records, physical and/or electronic to ensure efficient location of records
• Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets
• Manage the collation of data in respect of any system tools to add value to the department
• Support Transport Managers in any tasks that are necessary to support the effective running of the Transport department
• To action and manage administrative duties as directed in order to ensure customers receive the necessary level of care
• Carry out debrief duties which is situated in the Warehouse which can involve moving stock, cages and assisting the drivers with admin duties and reporting

Requirements (Knowledge, skills and key behaviours)

• Organisational skills
• Experience and understanding of the food distribution market place (desirable)
• Competent in the use of IT including Outlook, Word and Excel
• Communication skills (telephone and email)
• Interpersonal and influencing skills
• Attention to detail – the ability to record accurate information
• Conscientious
• Ability to be effective under pressure

About us

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.

A journey that gives back

We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!