Transport Administrator

Cleansing-Service-Group-Limited; Hedge End; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Annual bonus

Long service award

Employee recognition schemes

Share options

Retail outlet discounts

Training and apprenticeship schemes

Health care cash plan

33 days holiday

Holiday Buy and Sell

Job summary

CSG is seeking a part-time administrative assistant to provide depot operations support in Botley. Working Monday to Friday, 08:00–14:00, you will handle calls, emails, bookings, and data entry while delivering high levels of customer service.

You will use Xeres and PDA systems to create tickets, manage worksheets, and coordinate schedules with drivers and managers. Excellent communication, attention to detail, and a proactive attitude are essential, with opportunities for training and

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy in documentation.
• Proactive and positive self-starter with the ability to work in a team.
• Ability to manage tasks and meet deadlines in a busy environment.

Responsibilities

• Provide administrative support to depot operations.
• Coordinate incoming and outbound calls from customers and colleagues.
• Demonstrate high levels of service and professionalism to internal and external customers.
• Manage emails and respond to information/booking/quotation requests.
• Update in-house databases and operating systems as appropriate.
• Process orders from booking requests through to job confirmation.
• Liaise with transport and managers to schedule bookings.
• Provide administrative support on general tasks as required.
• Ensure training requirements are up to date.
• Maintain records of driver hours and related verifications.
• Create Work Tickets & Consignment Notes in Xeres / PDA.
• Follow ticket confirmation processes and ensure data accuracy in reports.
• Maintain the skills chart.

Skills

Communication skills

Attention to detail

Teamwork

Time management

Tools

Xeres

PDA

Job description

Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.

Would you like to join our team here at Botley and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future generations.

CSG are a leading Environmental company in the UK, independently owned and with a strong family business ethos. J&G is part of CSG and specialise in the collection and disposal of hazardous and non-hazardous materials. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is “It’s all about the people” and many of our 600 workers have been with us for decades. If you are looking for a chance to make your mark in an environment that rewards employee contribution and values it’s people, you’ll find CSG is a great place to be.

Location:

Botley

Role Type:

Part- time

Hours:

30 Hours (Monday to Friday 08:00am - 14:00pm)

Benefits of a CSG employee:

• Annual bonus scheme for all employees.
• Long Service Award.
• Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
• Share Options – buy into our family future.
• Company perks for retail outlet discounts and more.
• Further development opportunities through in-house, external training and apprenticeship schemes.
• Company health care cash plan – dental / opticians / physio / online GP etc.
• 33 days holiday inclusive of public bank holidays.
• Holiday Buy and Sell Scheme.

Role Accountabilities:

• To provide administrative support to the depot operations where required.
• Coordinate incoming and outbound calls from customers and colleagues.
• Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
• Always ensure the highest levels of customer service.
• Administration of emails and respond to internal and external requests for information/booking requests/quotations.
• Update in-house computer database and operating system as appropriate.
• Processing of orders from booking requests through to job confirmation.
• Liaise with transport and managers to agree schedule dates for bookings.
• Provide administrative support on a wide range of general administration tasks as required.
• Ensure all training requirements are up to date
• Ensure all completed daily worksheets to include hours for driving and other duties
• Ensure all drivers hours are checked against verilocation and confirm drivers’ hours on Xeres.
• Creation of Work Tickets & Consignment Notes in Xeres / PDA
• Follow ticket confirmation process on Xeres & ensure data in Vehicle Performance Reports is accurate
• Ensure all training requirements for drivers are up to date
• Maintain the skills chart

The Candidate:

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and positive self-starter
• Results orientated, self-starter who delivers to deadlines.
• Excellent team working skills.
• Ability to work under pressure in a busy environment.
• Experience within a similar sector would be desirable, however, is not essential.

CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.

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