Transport Administrator

Biffa Group; City of Edinburgh; Híbrido; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Descripción de la vacante

Biffa is hiring a Traffic Dispatcher / Transport Administrator to coordinate day-to-day depot operations in Edinburgh. The role focuses on route optimisation, driver availability, and maintaining safety and compliance with environmental and O-license standards.

You will also handle admin tasks such as payroll, tachograph records, and reporting while contributing to service quality and cost efficiency. A values-driven, problem-solving mindset will help you thrive in a dynamic environment.

Formación

• Knowledge of the local area and routes.
• Ability to plan, prioritise and meet deadlines.
• Customer focused with good communication skills.
• Proficiency with MS Office, especially Excel.
• Experience in admin, call handling, or time-critical environments is a plus.

Responsabilidades

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring regulatory compliance.
• Overseeing vehicle checks, safety and maintenance.
• Handling payroll, timesheets, tachograph records and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Conocimientos

Route planning

Time management

Problem solving

Customer service

Geographical knowledge

Communication

Herramientas

MS Excel

Transport planning software

IT systems

Descripción del empleo

Traffic Dispatcher / Transport Administrator

Monday to Friday, 08:30 - 17:00

A quick look at the role.

TheTraffic Administratoris responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This is more than just a desk job! You'll also have the chance to get hands-on with employee engagement and improvement initiatives.

Our essential requirements

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

• Previous experience in transport, logistics or traffic planning is desirable.
• Excellent organisational, communication and problem-solving skills.
• Ability to plan routes, coordinate drivers and manage daily workloads.
• Good geographical knowledge of the local area.
• Confident using IT systems and transport planning software.
• Ability to work under pressure and manage changing priorities.
• Good understanding of health and safety and transport compliance.

And here's why you'll love it at Biffa.

• Competitive salary
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.
• Plus, much more